Reviews (3,667)

Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase sales and recover potential lost sales through features like live activity tracking, abandoned cart email flows, and pre-built automations. They appreciate its user-friendly interface, real-time metrics, and personalized campaigns. The customer support team is praised for their quick and efficient service. Merchants value the app's automated features, particularly the abandoned cart emails, for their time-saving efficiency. The feature that collects emails when items are added to carts is also appreciated for its potential in recovering lost sales.

February 11, 2017

i set the time to 1 hr to recover cart and i never go an email

About 13 hours using the app
April 7, 2017

I wanted to test out this app - the free version - to see if it would be useful to me. Nowhere on the App page is there any information as to what is different between the free version and the pro version. When you install the app, it automatically installs the pro, requests payment, and you are on the hook to cancel the payment within 14 days - all without knowing what is free and what is pro.

To add to the silliness of it all, the app asks for a review the second it is installed. How TF can I review a product the second I've installed it? How can I review the Free version if I can not install it?

If your App is so useful, why do you go through these underhanded schemes? Why not let the quality and usefulness of your product stand on it's own?

Modern Hip
United States
About 2 hours using the app
December 30, 2016

Free version only holds 10 carts in memory. Also, every time you look at the app it pops up and asks you if you'd like to upgrade. It wasn't enticing, just annoying. Instead, I went with Persistent cart which does unlimited carts for free.

Skagitek Inc
United States
34 minutes using the app
September 1, 2019

they say that is a free plan avaible but thw app charge 30$ per month, you have 7 day free trial so don t trust them

16 minutes using the app
CartKit replied September 1, 2019

Hi! We sent you a message to explain how the 7+7 day free trial works (its also explained on install). Please get back to us to resolve this issue!

June 10, 2024

About 1 month using the app