Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and recover lost sales through engaging Email & SMS campaigns, pre-built automations, and real-time metrics. Its abandoned cart email flows and email campaigns are particularly appreciated. The app is easy to use with a user-friendly interface and the customer support team is praised for their quick and efficient assistance. It's suitable for both new and experienced merchants, with many noting significant increases in sales and recovery of abandoned carts. The app's support for multiple marketing and conversion features is also highlighted.

March 27, 2018

Navigation is pretty clear, and giving real time cart specific is wonderful for customer service as well as insight into the business.Works very well.

Peri A
United States
About 1 year using the app
Edited March 25, 2019

I used this apps to help my online store, and is user friendly. easy to understand and setup, however i wish the price can be lower, and it will be the best.

Wallner Garden
United States
About 1 year using the app
June 20, 2016

This app works fine. It can be installed easily to the website.

Fibertekfibershop
Singapore
About 1 year using the app
December 11, 2018

The app is very easy to use and I do like that it helps to track what the customer's activities. I haven't yet to see any results but will continue to see how this app will impact the business with a little more time.

Monday Munchkin
United States
12 months using the app
January 30, 2017

it works and good for the price. Just that it needs more customizable features

Allthingsbracelet
Singapore
12 months using the app
May 11, 2020

Early days so far, I'll see how it performs before deciding on keeping it as a paid for platform. Disappointed I couldn't avail of the extra week. Couldn't find out where to activate that. Better visibility, of this extra week offer, could be better.

SubbyTech
United Kingdom
12 months using the app
April 20, 2021

Very useful and gives great insight into customer behaviour. We have found the service to be consistently good also.

Tiny Tones
Australia
11 months using the app
October 17, 2021

I used this app to help me with my online store and it is a great app to have to make sure your customers do not forget about you! The reason I gave 4 stars is because after the free trial it automatically put me on the Pro plan and I was not aware. This is still a great app! Just make sure you are on the right plan and when I needed help with changing my plan, the customer service was there and ready to help me. Very nice employees!

ThatGirl ActiveWear
United States
11 months using the app
CartKit replied October 17, 2021

Thank you for sharing your experience with us! We are glad by how much you like the app and we truly appreciate your feedback.

If any issues or concerns arise please do not hesitate to let us know. :)

-Waqas

October 20, 2016

I like it. It's easy to install. I just wish that the counter started on the cart page instead of the checkout page.

Divvastyle
United States
11 months using the app
September 17, 2016

I like the idea of this, that is why I decided to use it. I will update my reviews, but so far it is very helpful when customers switch devices.

Sschicb
United States
11 months using the app