Reviews (609)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews, boosting customer trust and increasing conversion rates. They appreciate the automation features for saving time and the customization options that enhance brand alignment. The inclusion of video and photo reviews also significantly improves customer engagement. Users find the interface user-friendly and the installation process simple, with customer support noted for its responsiveness and efficiency.

March 28, 2024

horrivel

Symple
Brazil
26 days using the app
Areviews App replied March 29, 2024

I contacted you to know why you left bad review as you didn't contact us at all.

November 18, 2023

The support is not responsive and the app has limited features and doesn't integrate well with a professional store. Also once you have reviews and would like to migrate to another app, they have no way to export your reviews.

Lezze Design
France
About 3 years using the app
Areviews App replied November 19, 2023

Sorry for the experience. I checked your ticket about exporting. Currently you can only export customer reviews written by your customers.
You can't export imported reviews.

Regarding the integration with professional stores, you didn't contact us about the issue as we can integrate with any shopify theme very easily.

If you have any issue please contact us and we will fix it for you.

Edited December 7, 2022

Reviews are not showing and there is coding all over my website. I had to temporarily delete the app. Please fix the issue ASAP.

Heart Made of Gold
United States
Almost 3 years using the app
Edited May 28, 2021

You have no control over your own reviews and they don't allow you the opportunity to download, edit or save reviews. It also ads an ugly second review line to the product title rather than add the reviews into the default review tab. In addition, it's buggy and if your reviews are multiple and needs a second page, it can't scroll to the next page and the page numbers come up in Arabic. It's buggy and adds a large blank space between the review section and the product listing. * The developers own support said the reviews cannot be edited, saved or downloaded and this option does not exist in the menu, so the response contradicts their own claims. It's a buggy and poor app.

LUXX
United Kingdom
About 2 years using the app
Areviews App replied May 27, 2021

Hello, we tried to contact you several times and replied to your message but we didn't get any reply from you nor you gave us any chance to help you with your issues.

To manage the reviews by editing or deleting...etc them you just have to click on product title in our app to go to manage reviews page and there where you can edit,delete, publish ..etc your reviews.

For the tab we can help you to move the reviews section in the tab but we need you to response to our messages.

December 8, 2022

The application has stopped working and is giving "Fatal error", I need to use the application because it is hurting my business

Royal Bishop - Marble Chess Store
Hong Kong SAR
Over 1 year using the app
Areviews App replied December 8, 2022

Sorry for the inconvenience; it was an unexpected and unavoidable error.
We fixed the issue, and now everything is back to normal we will make sure such errors won't happen again.

March 19, 2022

It's too easy to break down and it doesn't feel good. There are also many times when the content cannot be displayed. Overall experience is not very good

Litise
China
12 months using the app
Edited September 23, 2019

I can not use it now , there is a bug on the page
Fatal error: Unknown: Failed opening required '/var/lib/sec/prepend.php' (include_path='.:/usr/local/php72/pear') in Unknown on line 0
Please fix it now !!!

It's f**king Down again!
Parse error: syntax error, unexpected '?' in /home/areviews/public_html/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php on line 233

Renpho Group
United States
11 months using the app
September 18, 2019

I can not use it now , there is a bug on the page
Fatal error: Unknown: Failed opening required '/var/lib/sec/prepend.php' (include_path='.:/usr/local/php72/pear') in Unknown on line 0
Please fix it now !!!

RollingStar
China
11 months using the app
Edited March 12, 2019

So apparently they have changed the rules and the app no longer works for unless I am willing to pay. Never got any notice from they that would be charging, never asked to approve upgrade, the just started charging. Was never the greatest app, but it did work and serve a purpose
Fantastic support. Great app, highly recommended. Easy import of reviews from Amazon, and handling questions from customers.

wholesalewaterheater
United States
11 months using the app
April 13, 2021

It is very difficult to use, only a few comments can be imported, and they have been repeated. Delete and re-import it is still the same comment. Useless plugin

littlekidsworld
China
11 months using the app
Areviews App replied April 13, 2021

Hello, you were on free plan which is limited for 6 reviews per product only. if you want more try plaid plan which you can import up to 1500 reviews.