Reviews (248)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this inventory management app for its comprehensive features that streamline inventory planning, revenue tracking, and sales forecasting. The automated file generation saves time, and the support team is praised for their responsive and effective assistance, including video calls and screen sharing. The onboarding process effectively enhances sales performance, and the analytics and reporting capabilities are both customizable and detailed. The app is affordable and offers a generous trial period.

October 3, 2022

I needed to enable one of the advanced reports which took less than a few minutes. They were very responsive and helpful.

huntclub
United States
17 minutes using the app
October 4, 2022

Great app, includes reports that Shopify doesn't have and it's free :) plus they have nice live support!

TARTA GELATINA
Spain
12 minutes using the app
March 1, 2023

Incredibly helpful and quick support! The app itself provides a myriad of very useful reports that fill in the gaps with the shopify reports.

Geartrade
Canada
11 minutes using the app
October 3, 2022

I am using this app to help us better gain visibility to our sales and inventory. They have been very helpful with any questions I have had.

Holy Trinity Greek Orthodox Cathedral Events
United States
9 minutes using the app
January 25, 2022

This is the first app that has an out of stock by days tracking report that I've seen. Steve and his team have been very helpful in improving the report to our needs and were promptly responsive. If you have a custom report you are after I'm confident assisty will already have it or will be able to help create it for you. I highly recommend you try them.

OneUp Components UK
Canada
4 minutes using the app
July 21, 2022

I had the pleasure of being assisted by someone by the name of Jasmine who was very kind and helpful :)

March Muses
United Kingdom
About 1 hour using the app
May 28, 2024

Great support that helps with creating excatly the dashboard you need!

Møbelkompagniet
Denmark
About 4 hours using the app
July 14, 2022

Jasmine was very helpful this app will help me see the replenishment management and watch the stock levels.

Thirsty Liquor Tauranga
New Zealand
12 minutes using the app
June 6, 2023

I don't use this program, I deleted it and they still take the money!!! solve this problem and refund me !!!!

Wenetto Shoes
Ukraine
15 minutes using the app
Assisty replied June 6, 2023

Thank you for informing us. I have already processed the refund. We hope that you will be able to utilize our app in the days to come.

November 21, 2022

I was facing some issues in the app for full sales reports,i escalated this issue to support team and they solved my issue on a priority based. thank you.

LetsTalkMan
India
2 months using the app
November 18, 2022

This app is helpful to create inventory reports and find which products are performing well. Super helpful customer service as well.

Steadbrook
United States
About 19 hours using the app
October 20, 2022

Wow, their customer service is superb. Hana accomplished every request from two different separate shops, She was outstanding and credit to the overall App is really good

Innivos Boutique
United States
About 1 month using the app
October 13, 2022

While I haven't found the exact report I need yet, The Rep was most helpful to assist me in getting the answers I need. This is a powerful app for the low price of $FREE.99!

US Air Force Academy Cadet Media
United States
About 1 hour using the app
October 10, 2022

The online help was very useful. I was assisted by Hana who was very helpful. Will use the online help again for quick service.

20twenty-home-meals
South Africa
About 22 hours using the app
October 5, 2022

This is the app that we are looking for! All in one! Support is very helpful as well. They have enabled my request in an instant!

Treats Shack
Philippines
38 minutes using the app
October 5, 2022

Very easy to use and the support was quick and helpful. Gives me a great view of my data and insights that I need.

Two Ducks Lifestyle
United Kingdom
About 2 hours using the app
October 3, 2022

I'm glad they have an online support team to help guide a new user to explore this app. Juliana is super friendly and quickly responded

Ansen Testing Store
Australia
About 1 month using the app
October 1, 2022

Hana helped me produce a report quickly that i was struggling with on my own.
I struggle to still see easily how to access my full detaisl stock report at a glance, so maybe with newbies, think about ease of understanding who to find each option- thank you!

home@Station Road
New Zealand
About 1 hour using the app
September 28, 2022

This is best useful sales reports in Shopify and also provide very seamless and prompt customer supports!

d.code
Japan
27 days using the app
September 28, 2022

Hakeem was great and helped me out asap. Quick professional and simple. Answered my questions and helped provide further instruction on how utilize my report best.

Fillmore Construction Store
Canada
16 days using the app
August 17, 2022

Emily was really helpful in answering questions! I recommend this app all the time to other merchants. So many different reports to run!

Jacinda from Salty Sea Witch
Canada
August 15, 2022

Excellent. Fast and quality service, I had a problem and they solved it quickly, thank you for the service

MiniMe
Israel
5 days using the app
August 9, 2022

Assisty is a great app. Many options and features which add to the overall experience. Hana and the team are all great

westburymuseum
United States
16 days using the app
July 30, 2022

The reports are so helpful for my case. I want to have a report about fulfillment KPI and Alex help us custom it very quickly.

Pencus store
United States
About 9 hours using the app
July 29, 2022

I used this app to check order and sales data. The reports are very clear and very good customer service. Recommended it.

BRA4US
United States
6 minutes using the app
July 25, 2022

I'm just starting with the app but the reports are impressive. I had to reach out for initial help and Esther was so nice and quickly resolved my issues. I think this app will help us plan inventory better, looking forward to putting it to work!

Zenobia's Garden
United States
About 2 hours using the app
July 22, 2022

SO FAR SO GOOD BEEN USING IT A FEW DAYS WORKING REALLY WELL CUSOUMER SERVICE IS EXCELLENT QUICK RESPONSE DSL

DSL CLOTHING HAMPTON
United Kingdom
3 days using the app
July 21, 2022

This app is very easy to start. Alex is really kind to help us build the custom reports. Very much recommend it.

Tracico
Vietnam
1 day using the app
July 18, 2022

I am really amazed at the kind of reports and analytics your app offers and glad that you're supporting startups like us by keeping it FREE. Candace has offered terrific support and I am blown away by the entire thing. Very useful for our business. Just 1 suggestion although I know its tough - would be even better if your app could also crunch data from some popular Shopify apps as well apart from default Shopify.. Many thanks

TheWowBox
India
22 days using the app
July 17, 2022

This app has such a huge range of reports that are fantastic for product based business to take their business to the next level. The customer service has been great also. :)

Plant Based Hamper Co
Australia
About 2 months using the app
July 15, 2022

I found Liz from Assisty very helpful and the app gave the exact report I needed in seconds without the need to upgrade my shopify subscription.

Techceram
United Kingdom
About 1 hour using the app
July 13, 2022

thank you prakash for helping me with my store set up i would recoend this app to evryone and customer service is great so fast love it thats why am giving you 5 stars great job

rrebecasglamboutique
United States
16 minutes using the app
July 13, 2022

I've just downloaded this amazing app. Abby from their support team immediately activated the advanced features and kindly helped me figure out the app. *Well done!

My Little Shoppe
South Africa
About 1 hour using the app
July 2, 2022

I really enjoy this app. It helps me gain insights on areas that have room for improvement as well as areas in my business that I thrive in. The free power up is a game changer. I spoke with Emily and she added the feature so quickly and efficiently. That was my first time speaking with support and I feel confident that if I need anything, the service will be top tier.

Intimate Alchemy
United States
4 months using the app
June 28, 2022

I recently discovered this app as I needed to determine the total inventory value of my stock. I am very impressed with the level of support I received.

Gigliola
Australia
8 days using the app
June 13, 2022

Great app and Esther is also very helpful! Would definitely recommend to anyone. Lots of in-depth reports available.

Tactical Knives UK
United Kingdom
About 18 hours using the app
June 8, 2022

I need a special report and the support delivered it in hours. Totally amazing! Thank you! Besides this, the app is great. I can highly recommend the app!

KetoUp Onlineshop
Germany
2 days using the app
April 24, 2022

This app is very easy to use, yet very informative. I had a bit of issues with the scheduled email reporting, but Abby has been a great assistance in checking and solving the issue. Thanks Abby!

GearUp MY
Malaysia
1 day using the app
March 15, 2022

This, is, unbelievable!!! What an absolutely, incredible amazingly powerful, simple, neat, valuable and just all around sterling product. A huge cheer from down here in South Africa to the team involved behind creating this stunningly helpful, fast and unique application for extracting, reviewing, and 'digesting' ones store data - from sales, to customers, to products - it does it all, and MORE... Thank you SO much - can't wait to follow and enjoy the benefits of the upcoming functionality being added as per the road map... This is a no-brainer install. Done. Again... THANK YOU!!

The Vapery Centurion
South Africa
5 months using the app
February 25, 2022

I love this app, it helps me understand what collection or product type sells the most and the staff is very helpful they explained how to do it and added this new functionality! Highly recommended.

Verde Venus
Mexico
17 days using the app
February 22, 2022

Awesome! I didn't see the report I wanted and they created it for me! Amazing service and great tool to use to keep track of inventory trends.

The Ōm Home
Bermuda
22 days using the app
February 4, 2022

As a former buyer reporting is really important to me. I look at analytics daily and I run reports weekly to look at certain aspects of my business. I've been building my own reports because I didn't feel Shopify offered the detailed reporting that I want. Then I found Assisty, let me tell you. It's dynamic, easy to read, and has everything you need in one place. The support is top-notch and very responsive. I'm glad I found Assisty to help analyze my business, they make it so easy!

Creer
United States
15 days using the app
September 12, 2021

Very good idea to get real time reports! It is super fitted with all my needs. Thank Assisty a lot!!

thabato20
Vietnam
5 minutes using the app
July 6, 2021

This app is great! It has potential but other features still doesn't work. I can't wait to see this app with all working features! and Support are very friendly

thebetastore24
Philippines
5 days using the app
Assisty replied July 6, 2021

Thank you so much because you share the same vision with us about the totally new way to get and track the business metric of the Shopify store.

June 16, 2021

The UX is simple, easy to use. The report is clear, real-time update, profession to check anythings in work-flow. Customer support is fast, nice and effective. 5-star and recommended!

Zshirtab
United Kingdom
5 minutes using the app
Assisty replied June 18, 2021

Thanks for your review. We hope you enjoy our new way to get the reports and insights of your business. You will save a lot of money compared to hiring a real data assistant.