Reviews (249)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this inventory management app for its comprehensive features that streamline inventory planning, revenue tracking, and sales forecasting. The automated file generation saves time, and the support team is praised for their responsive and effective assistance, including video calls and screen sharing. The onboarding process effectively enhances sales performance, and the analytics and reporting capabilities are both customizable and detailed. The app is affordable and offers a generous trial period.

February 4, 2025

Great app - love it!

Helps me so much with planning the inventory and forecasting the stock...

WOODSANDWAVES
Germany
12 months using the app
August 29, 2024

At first this app seemed so promising. All the right reports, features and data points. After the initial excitement of finding a reliable inventory management reporting app, we found that it was way too slow to use. Reports took way too long to generate and navigating the app took eons to load after every click or would straight out give an error message that the data or report couldn't be loaded.

Huff & Puffers
United States
1 day using the app
Assisty replied August 30, 2024

Thank you for bringing your concerns to our attention. I sincerely apologize for the inconvenience you encountered with our app. After a thorough investigation, we identified a system issue on the day you installed the app, leading to the performance problems you experienced.

I’m pleased to inform you that the issue has been fully resolved. If you consider reinstalling the app, I’m confident you’ll find it now operates smoothly and efficiently.

We greatly value your business and hope to serve you better moving forward. Thank you for your understanding and for considering giving us another chance.

February 3, 2025

Great app. I just downloaded so don't have too much experience using it yet. But from what I see so far, the value is clear.

Huega House
United States
7 days using the app
February 17, 2025

I had a demo call with Darius. I'm super excited about this app. It looks like a great value!

INSO Supply
United States
4 days using the app
November 27, 2024

Great app and great support. Steve from the team is very helpful, working directly on adjusting methodology of forecasting.
You can't find that great service level at any company.

Woven Wood
United Kingdom
25 days using the app
January 21, 2025

Still getting to grips with the app, but it seems to have the inventory forecasting capabilities we need. Darius was really helpful on our demo call!

Striā Lab
United Kingdom
1 day using the app
January 7, 2025

Had an onboarding call and Rio was amazing! Made the whole process super seamless and easy to understand. really helpful team and great app so far!

Meeno Cosmetics
United Kingdom
About 17 hours using the app
November 20, 2024

We haven't yet started using it on a day to day but I have been working very closely with their team on adjusting the platform to our needs. So far it has been great and they have found solutions to all our requirements. We're at the stage where it seems like we're ready to use it on a day to day basis and I'm very excited about it!

Frederica.pt
Portugal
3 months using the app
November 4, 2024

To the team @ assisty, superb app, packed of full features, works very closely with us merchant to assist us to discover data.

For it's price, its give you alot of data on your shopify store.

looking forward to more updates.

Tumbleweed Plants
Singapore
Over 1 year using the app
November 26, 2024

Quick response, and the support team is incredibly helpful. This app is as useful as ever!

YOKKAO UK
United States
8 months using the app