Reviews (209)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and easy installation, ideal for conducting auctions on Shopify sites. They praise the responsive, 24/7 customer support for effectively resolving issues and assisting with customization to match brand aesthetics. The app enhances business operations by streamlining auctions and engaging customers, with the team quickly implementing feedback and adding features as needed.
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I faced several issues while setting up the app, but I reached out to the support team and Tancy did a great job assisting me. She even resolved some problems that required coding work. Her support was extremely helpful. Thank you, Tancy and team!
Auction Today is an amazing platform! Their customer support is top-notch—quick, helpful, and super friendly. The site itself is packed with great features that make buying and selling smooth and easy. Highly recommend! Sam, Kets and Mack were all helpful
Big thanks to Tansy for her incredible support with the app customization! She’s not only amazing at what she does but also incredibly patient throughout the process. Her attention to detail and willingness to go the extra mile made everything smooth and stress-free. Truly appreciate her help!
Sam and the rest of the staff are amazing when it comes to support for their app. This allows us to really use it to the maximum potential. I recommend this app to everyone!
App 9 out of 10
Support team 10 out of 10!
This app works great and the support is A+++!! For each problem they have a solution and they will fix it very fast. I'm very happy with this app! Thank you!
Mack was super helpful, knowledgeable and courteous when I reached out for assistance with the app today.
He resolved my issue in no time.
Thanks
Not only the app doesn't have so many necessary options, but also it has the most awful support team through our store apps. When we asked for more options that the app must have, they called us rude. I had such a bad experience to continue paying for this app.
Thank you for your review. We appreciate you reaching out to our support team for assistance with customizing your auction, which you needed to start within 30 minutes. Despite the tight timeline, our support and tech teams did their best to accommodate your request.
We're truly sorry to hear that your experience did not meet expectations. We take your feedback seriously and will thoroughly review the situation to ensure we improve our support moving forward. Your satisfaction is important to us, and we appreciate the opportunity to learn and enhance our service.
Absolutely an excellent app! We receive quick responses to all our questions, and custom developments tailored to our needs are implemented rapidly. Most importantly, it features an easy-to-use interface with a simple design and great potential for further improvement. Keep up the great work!
I did a live chat with Tansy and she helped me figure out how to use the app to best suit our needs. She was very responsive and knowledgable. Thank you Tansy!
Amazing App and Sam from Customer support is great, extremely fast attention