Auction Today

One of the easier apps to work with within Shopify. They have thorough tutorials on their site but when I ran into something in the backend that was giving us trouble their customer service was prompt and thorough. Shakil was very courteous and helped me quickly. Def recommend using Auction Today for your auction needs on Shopify.

Super fast and easy setup with a very clean interface. I had one question before making our first auction live. Shakil got us setup and going in minutes, great experience so far!

We were excited to use this app because of the reviews. Customer support is non-existent. Seems not to work with Shopify 2.0. Looking at other apps.

I changed my 0 to a 4 and gave these people another chance.

I was dumb for giving them a chance. 0 is what they are.

The automatic bidding didn't work.
Costumers were confused about how to bid with a 2 bid option. Totally confusing.

I had the bid increment set to 10 percent. That didn't work. Customers could bid in 10 cent increments. It kept the prices really low and I gave things away.

Customers got frustrated with all the problems and gave up.

Another business owner bought up all the stuff at 99 cents or 1.09.

The auction ended on a sunday and I used the live chat all day. They responded they would look into it and never got back to me.

Then the auctions were supposed to end at 10pm. They never ended, they were stuck in a 5 minute extention loop. I had to manually end 225 auctions and declared a winner.

It took me 2 hours.

Customers that won multiple things said there was no way to pay for them as a group, so the customer that won 80 auctions paid for them one at a time and told me to credit him back on each auction for the shipping. 2 hours of work to lose $500.

If you want to auction your stuff, take your stuff and throw it in the dumpster before you use this app.

I called people that left positive reviews and none of them were using it? So why did they leave rave reviews??????????????

I think they pushed people hard to leave positive reviews.

They told me they had 1000s of users doing $$$$$$$$ but they could not show me one auction that was live. They could not send me to 1 link.

They claim to have different people and "Teams" of people, but I think its one guy. I think they had good intentions, but it doesn't work.

Shopify is to blame for allowing this app to be in the store.

Great customer support and fast, easy set up!

So far, perfect. Also the support team is extremely quick to answer any questions.

We haven't done the live auction yet (which is the only reason why I gave it 4 stars), but comparing and testing this app to the few others, this had all of the features we needed. I tested it several months ago and am now getting ready for the auction. I needed support with the widget, which is really quite simple in how it works. I had edited my product template and hid the buy buttons, which is what triggers the widget to be shown. Support was excellent and I didn't wait long for someone to reach out to me on live chat and figure out what the issue was. I am excited to finish setting up the action and seeing it in action.

I've set up my first auction and all going well so far. Shakil was very helpful with installing it into my theme.

Shakil was super helpful to get my issue resolved within a couple of mins. I couldn't get the widget to show on my theme but he was patient and understanding of my problem and also asked if there was anything else he can do to support.
This is the level of support you want from top companies like Auction Today. Thank you again :)

Support was very helpful in making the app work to my liking with my store. We had to customize a few things but they did it very quickly for me. The auction feature is working great as well. So far so good!