Auction Today

Super helpful in a pinch!

Great service. They stayed with me until i had it the way i wanted it. They did most of the work for me behind the scenes.

Not only the app doesn't have so many necessary options, but also it has the most awful support team through our store apps. When we asked for more options that the app must have, they called us rude. I had such a bad experience to continue paying for this app.

We haven't done the live auction yet (which is the only reason why I gave it 4 stars), but comparing and testing this app to the few others, this had all of the features we needed. I tested it several months ago and am now getting ready for the auction. I needed support with the widget, which is really quite simple in how it works. I had edited my product template and hid the buy buttons, which is what triggers the widget to be shown. Support was excellent and I didn't wait long for someone to reach out to me on live chat and figure out what the issue was. I am excited to finish setting up the action and seeing it in action.

First off, i couldn't set up an auction without them installing it for us. Then, we realize customers cant see the current bids or countdowns unless logged in. It took them over 4 days to figure it out. When they "fixed" it- 2 days after our auction ended- we realized we were getting emails from customers saying they couldn't order art from us because all of the variants and add to cart were not visible on google chrome. Unbelievable. Don't risk it!

I have had quite a few questions for customer support since I integrated this app with my store. Whether it's finding practical solutions to a problem I am facing, or needing the developers to update a problem on the backend, customer support is always there and willing to help. There are still some features I would love to see added to the platform to make it even more user friendly and enhance the customer's experience. That being said, I like this product. Auction Today has been a big help to me and streamlining how my business is run.

Quick response from support and got me up and running! Thanks to Sam.

The support from the team has been exceptional. We have been running offline auctions for 13 years selling thousands of products and the move to online has been seamless and very fast thanks to Auction Today. Would highly recommend.

I changed my 0 to a 4 and gave these people another chance.

I was dumb for giving them a chance. 0 is what they are.

The automatic bidding didn't work.
Costumers were confused about how to bid with a 2 bid option. Totally confusing.

I had the bid increment set to 10 percent. That didn't work. Customers could bid in 10 cent increments. It kept the prices really low and I gave things away.

Customers got frustrated with all the problems and gave up.

Another business owner bought up all the stuff at 99 cents or 1.09.

The auction ended on a sunday and I used the live chat all day. They responded they would look into it and never got back to me.

Then the auctions were supposed to end at 10pm. They never ended, they were stuck in a 5 minute extention loop. I had to manually end 225 auctions and declared a winner.

It took me 2 hours.

Customers that won multiple things said there was no way to pay for them as a group, so the customer that won 80 auctions paid for them one at a time and told me to credit him back on each auction for the shipping. 2 hours of work to lose $500.

If you want to auction your stuff, take your stuff and throw it in the dumpster before you use this app.

I called people that left positive reviews and none of them were using it? So why did they leave rave reviews??????????????

I think they pushed people hard to leave positive reviews.

They told me they had 1000s of users doing $$$$$$$$ but they could not show me one auction that was live. They could not send me to 1 link.

They claim to have different people and "Teams" of people, but I think its one guy. I think they had good intentions, but it doesn't work.

Shopify is to blame for allowing this app to be in the store.

At first, I had a problem with the widget, but I contacted the support team and Sam was very helpful and solved the problem immediately. Now I can explore the app better. Thanks again.