Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient, user-friendly interface and cost-effectiveness. They value its automatic integration and real-time shipping rates. The app's ability to handle large order volumes and automate shipping rules based on weight is also praised. Merchants frequently commend the responsive and helpful customer support. The app's capability to manage international shipping is also noted, making it a reliable choice for those shipping products overseas.

Edited May 9, 2019

Really great app! Integrated really easy. The Addition team are great and got back to me almost immediately even though they were away in America. No problems at all and I can now ship internationally without hassle. Highly recommend.

Boho and Butterflies
Australia
About 3 years using the app
July 1, 2020

Brilliant App... cannot speak more highly about the support from the Addition team. The automated lodgement, labeling and tracking information make the selling process seamless. Highly recommend it!

Hand Sanitisers Online
Australia
Almost 3 years using the app
May 4, 2023

Great app that works seamlessly with Shopify. Really easy to use, support has been great and Laura has been so helpful! We wanted to change the default on a certain field and Laura actioned it immediately.

Original Spirit Co
Australia
Almost 3 years using the app
February 27, 2023

Fantastic app, works seamlessly for past several years we have been using it. Any issues it may experience has been dealt by a extremely competent and transparent support team. Which is rare among Shopify App developers. Highly recommended.

Keoji
Australia
Almost 3 years using the app
Edited February 6, 2022

This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!

Precision Audio AU
Australia
Almost 3 years using the app
April 4, 2019

I used this app to give real time shipping rates for Australia post and it has worked seamlessly. All Australian should consider this essential.

Recently we moved to eParcel (Australia Post's worst software). I emailed Zan to support realtime integration of the eParcel rates, I received an instant response and support for eParcel that our staff just love. Thanks to Zan and the team.

Little Quilt Store
United States
Over 2 years using the app
October 2, 2018

The developer is super helpful and quick in solving any query.
I would recommend them for any Shopify store in Australia.

BagMasters Australia
Australia
Over 2 years using the app
September 16, 2021

THIS APP ROCKS!!!! Very helpful programmers and support staff
easy to use... saves me hours and hours of time!

Bmx Products Australia
Australia
Over 2 years using the app
November 5, 2017

Fantastic app, astounding support. I can only echo the other reviews left on Addition support's app. If you're shipping via Australia Post this is the app you want and need.

We had some very minor modifications required and Addition support was responsive, patient and helpful prior, during and after the app was installed.

Cyclinicau
Australia
Over 2 years using the app
September 26, 2017

I am not a very tech savvy guy but I managed to link my Australia Post account API with 'Ready to Ship'.
From there I was stuck on how to get my Australia Post Pricing Schedule rates to show in the checkout on my Shopify site.
I contacted Addition support who replied within minutes and he worked to issues out for me.
Within a couple of hours I had the rates linked via API to Shopify and the checkout was singing. Customers could finally get specific shipping rates for their location through Australia Post.
Good work Addition support.

Sstooling
Australia
Over 2 years using the app