Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

June 28, 2024

Problems was solved very fast! Thank You! :)

FEN sport nutrition
Lithuania
10 months using the app
Nova Apps replied July 1, 2024

Thank you for letting us know! We're glad we could quickly resolve the issue for you. Reach out anytime if you need further assistance!
- Kevin & Nova Apps Team

July 18, 2024

I recently needed to add a new app to my Shopify store and faced numerous issues. Despite installing many apps, none of them worked. Then, I came across the Nova App, which also didn't work initially. However, when I reached out to their support team, Jon assisted me with the setup. Thanks to Jon's help, my issue was resolved. Thank you very much, Jon!

Umbrashield
India
40 minutes using the app
Nova Apps replied July 19, 2024

So glad our support team could help with the setup and resolve your issue! Thanks for sticking with us, and if you need anything else, just reach out!
- Kevin & Nova Apps Team

June 19, 2024

Prompt customer response and end to end solution-oriented

Love Rocks
India
Over 1 year using the app
Nova Apps replied June 20, 2024

Thank you for your feedback! We aim to provide prompt and effective solutions for our customers. We appreciate your support!
- Kevin & Nova Apps Team

July 16, 2024

Superb Service. Real people online on support for your help

Glam Lit Fam
India
2 days using the app
Nova Apps replied July 17, 2024

Thanks for the shoutout! We're proud to have real people ready to support you anytime you need help.
- Kevin & Nova Apps Team

July 8, 2024

Quick response time and I got prompt help with the issue I had! thanks to Alex

Yeszka
Sweden
4 days using the app
Nova Apps replied July 10, 2024

You're welcome! We're delighted we could help resolve your issue promptly. Don't hesitate to reach out if you need anything else!
- Kevin & Nova Apps Team

June 30, 2024

Amazing Customer Service. Therese was extremely helpful!

thehydrogene
United Arab Emirates
About 1 month using the app
Nova Apps replied July 1, 2024

Thank you for the feedback! We're thrilled you had an amazing experience with our customer service. Let us know if you need any further assistance!
- Kevin & Nova Apps Team

October 3, 2024

MÜSTERİ TEMSİLCİNİZ GAYET BAŞARILI ŞEKİLDE YARDIMCI OLDU. ÇOK TEŞEKKÜR EDİYORUM.

Hawk Knife
Türkiye
Almost 2 years using the app
Nova Apps replied October 4, 2024

Bunu duyduğuma çok sevindim! Nazik sözleriniz için teşekkürler ve ne zaman ihtiyacınız olursa buradayız. 😊
- Kevin & Nova Apps Team

August 30, 2024

Excellent app and fast support. Loved the way I was handled as a customer. Highly recommended.

Audiophile Junction
India
12 minutes using the app
Nova Apps replied September 1, 2024

Thank you for the high recommendation! We're thrilled you loved the support and had a great experience. We appreciate your feedback!
- Kevin & Nova Apps Team

October 30, 2024

Alex was incredibly efficient in assisting me today. The app is very helpful and free. Recommended

Buddha's Flowers
United Kingdom
40 minutes using the app
Nova Apps replied November 4, 2024

Thanks for the recommendation! We're glad you found the app helpful and our support efficient.
- Kevin & Nova Apps Team

September 2, 2024

Michele was very helpful. She patiently explained each step and waited for me to complete them.

Aviary Artistry
Türkiye
About 1 hour using the app
Nova Apps replied September 4, 2024

Thank you for sharing your experience! We're glad to hear she was helpful and patient. We appreciate your feedback and are here whenever you need support!
- Kevin & Nova Apps Team