Reviews (1,665)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

July 20, 2024

Good and quick support

Bottega Leao
Norway
12 days using the app
Nova Apps replied July 22, 2024

Thanks for your review! We're glad our support team could assist you quickly. 😊
- Kevin & Nova Apps Team

July 10, 2024

amazing customer service

KayStyleHaven
United Kingdom
About 1 month using the app
Nova Apps replied July 12, 2024

Thanks for the compliment! We're thrilled you had a great experience with our customer service. Here to help anytime!
- Kevin & Nova Apps Team

August 13, 2024

Good

Paiqar
United States
29 days using the app
Nova Apps replied August 14, 2024

Thanks for your review! We're glad you're enjoying our services. 😊
- Kevin & Nova Apps Team

September 1, 2024

Ej supporter 5 out of 5 stars Thank You!

ScreamSkull
United States
23 minutes using the app
Nova Apps replied September 3, 2024

Thank you for the 5-star review! We're thrilled to hear you had such a positive experience with our support team. We appreciate your feedback!
- Kevin & Nova Apps Team

July 29, 2024

Aplicativo parece prático de usar e com suporte rápido! Alex, super atenciosa e educada!

Dukez Baby
Brazil
3 months using the app
Nova Apps replied July 30, 2024

Obrigado pelo feedback! Estamos felizes que você ache o aplicativo prático e nosso suporte útil. Sua experiência é importante para nós! 😊
- Kevin e Nova Apps Team

July 4, 2024

Jon, my nova app support, was of immense help to me. He gave me accurate response to my questions and further sent me screenshot on the step-by-step procedure to my question.

It was a good chat

Lacoste Nigeria
Nigeria
2 days using the app
Nova Apps replied July 5, 2024

Thank you for sharing your positive experience! We're glad our support team could assist you effectively. Let us know if you have more questions!
- Kevin & Nova Apps Team

November 8, 2024

Jon was very helpful!

Ekadori
India
About 1 hour using the app
Nova Apps replied November 11, 2024

Thanks for your feedback! We're glad our support team was helpful. 😊
- Kevin & Nova Apps Team

May 8, 2024

This was just the right solution I was looking for. I received instant support and within a moment the app was up and running. My customers can now have the option to automatically shop with comfort in their local currencies.

Gadgy Room
Kenya
3 months using the app
Nova Apps replied May 10, 2024

So glad we could provide the perfect solution for you! It's great to hear the app is up and running smoothly. Happy shopping for your customers!
- Kevin & Nova Apps Team

October 13, 2024

Very satisfying, thanks Izzy!

Customizer King
United Kingdom
About 3 hours using the app
Nova Apps replied October 15, 2024

Thank you for your feedback! We're glad you had a satisfying experience. Here if you need anything else! 😊
- Kevin & Nova Apps Team

May 28, 2024

Great app and great support from Jon especially. Sure helped me with quick answers. I recommend!

Gizmo Fly Club
Norway
4 months using the app
Nova Apps replied May 29, 2024

Thanks for recommending us! 😊 We're thrilled to hear you had a great experience with both our app and support team.
- Kevin & Nova Apps Team