Reviews (1,643)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this multi-currency converter for boosting global sales by allowing customers to see prices in their local currency. It is noted for its easy setup and smooth integration with store themes, maintaining design integrity. The app offers real-time currency conversion with competitive rates, ensuring accurate pricing for international customers. Exceptional customer support is frequently highlighted, with specific praise for the responsiveness and expertise of support staff members Jon, Therese, and Pol. Despite being free, it is valued for its significant impact on international market accessibility. The user-friendly interface is also a major plus, simplifying usage for both merchants and customers.

December 14, 2022

Jon has been great! He helped me quickly with quick response times and really happy with the customer service as well as the end product. Highly recommend this app to everyone :)

KissAndBreathe
United States
About 1 hour using the app
Nova Apps replied December 14, 2022

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

April 10, 2023

Izzy was very helpful & sorted my issues in minutes.

Jannah Ouds
United Kingdom
About 1 hour using the app
Nova Apps replied April 10, 2023

We are thrilled to hear that we've quickly and effectively resolved the issues you were facing. Our team takes pride in providing excellent customer service, and we are glad that we were able to meet your expectations.
Cheers, Kevin

March 22, 2023

Mon expérience a été super géniale. J'ai eu réponse à toutes mes questions, Yaci a été d'une grande aide et a su me conseiller sur toutes les questions que j'avais en tête. Je recommande la plateforme, ma devise XPF n'est pas disponible de partout et MULTI CURRENCY CONVERTER l'a. Vraiment un plaisir de travailler avec une plateforme aussi réactive !

Tevei Perle
French Polynesia
About 1 hour using the app
Nova Apps replied March 24, 2023

Wow, merci d'avoir pris le temps d'écrire une critique aussi détaillée et positive de notre application et de nos services ! Nous sommes ravis d'apprendre que nous avons dépassé vos attentes et que vous êtes satisfait du travail que nous avons effectué. Vos commentaires sont très appréciés.
Merci, Kévin

December 5, 2022

very good and excellent and recommended to everyone very helpful chat absolutely solved my issue thank you so much

House of Raadhya
India
About 1 hour using the app
April 4, 2023

Jon provides excellent customer service, excellent help! He was friendly, knowledgeable and extremely helpful.

koolstitch-embroidery-australia
Australia
About 1 hour using the app
Nova Apps replied April 5, 2023

Your 5-star feedback means the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟
Best wishes, Kevin

November 27, 2020

Uso shopify da circa due anni e questa e la prima volta che riesco trovare un app davvero facile e intuitiva da utilizzare.
semplicemente fantastica.

X-ARMY®
Italy
43 minutes using the app
May 2, 2023

Jon was extremely helpful, efficient and friendly! I've had a great experience using the app and dealing with the team and would highly recommend it to anyone!

afliteapparel
South Africa
42 minutes using the app
Nova Apps replied May 3, 2023

We appreciate your kind words and are thrilled you're having a great experience with our app. Thank you for taking the time to share your positive review! - Kevin

July 5, 2021

Really easy implementation and love that it's free. It's nice too that there's some customisation of the aesthetics (although this is limited). Would definitely recommend!

Of Grapes & Waves
Switzerland
41 minutes using the app
Nova Apps replied July 5, 2021

Thanks so much for the 5-stars, and glad you love the app so far! 🤩 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Kevin

July 2, 2023

The USD conversion doesn't work and that affects every other currencies don't recommend this app it will affect your conversion rate.

GlupDrinks
Canada
About 20 hours using the app
Nova Apps replied July 3, 2023

Hi GlupDrinks,

I've read your recent feedback about our app and I apologize for the inconvenience you've encountered.

I'd like to reassure you though that our USD conversion certainly works, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can happen from time to time. That is why we have our 24/7 chat support team to help you out.

In order to address specifics and provide a resolution for you as soon as possible, I have sent you an email. Please check your inbox so that we can continue the conversation and work towards fixing this. I look forward to hearing from you soon.

Cheers,
Darrel

April 7, 2021

I added this app to my site to help me sell seamlessly on the international market, and I can't believe how easy it was to set up!!

Education Frontier
United States
39 minutes using the app
Nova Apps replied April 8, 2021

We're so happy that our app is helping your Shopify store skyrocket! 🚀Thanks so much for the positive feedback and 5-star review! All the best, Katherine