Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

December 13, 2022

Simple set up - with great support from (Pat) who went beyond my question to offer additional help with my site. Amazing!

Tokyo Bricks
United Kingdom
36 minutes using the app
Nova Apps replied December 13, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

July 4, 2023

The app is great and super simple to use and the customer service is exceptional. Therese was extremely prompt and really helpful in getting things sorted quickly and efficiently. Highly recommend!

Cazset
United Arab Emirates
36 minutes using the app
Nova Apps replied July 4, 2023

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. - Kevin

January 23, 2023

carmel was very great. she helped me and was very kind to me she took her time to assist me. thanks so much

Laterra’s-Hair-and-Beauty-Collection-LLC
United States
35 minutes using the app
Nova Apps replied January 23, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin

April 13, 2021

Nice and easy to set up and a great addition to my website. Plus an extra bonus of it being free too!!

Eligius Jewellery UK
United Kingdom
35 minutes using the app
Nova Apps replied April 14, 2021

Awesome! Thanks so much for the positive feedback and review! 🤩Cheers, Katherine

July 24, 2023

Seems to be a light app. It's simple enough to install with the help of their quick video and their chat support is available as needed.

Gaby's Bags
United States
35 minutes using the app
Nova Apps replied July 26, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. - Kevin

November 15, 2022

Thanks to Trish for her help and great communication much appreciated!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Littlesoda
New Zealand
35 minutes using the app
Edited February 13, 2021

IF YOU ARE TRYING TO SWITCH CURRENCIES ON YOUR STORE, DON'T USE THIS APP. ERRORS CAUSED BY THIS APP COST US THOUSANDS OF DOLLARS! ..........................................................................................................................................................................................................................................................
TL;DR - After installing the app, our product pricing went haywire. They do everything they can to avoid a bad review so that nobody is ever warned about these problems. Even after deleting the app, our pricing is still wrong, so they leave code in your store that interferes with pricing even after deletion. ..........................................................................................................................................................................................................................................................We are a US store expanding into Canada. To test the market, we wanted to use a currency switcher on the current store rather than creating a separate store for Canada. So we were very excited to see this app. However the malfunctions we experienced have cost us over $1,000 just on the first day of use. .......................................................................................................................................................................................................................................................... On the US side pricing randomly jumped from $34 to $34,000 for some visitors. On the Canada side, the currency conversions didn't work properly either. The rounding functionality doesn't work and the Canada pricing is also susceptible to randomly mistaking a decimal for a comma in some cases just like it did in the US. Nobody will buy a $34 product that is accidentally listed as $34,000. .......................................................................................................................................................................................................................................................... Here's the craziest part: I was told by support that this is an issue that some users have been having recently and that the only answer may be to uninstall the app! .......................................................................................................................................................................................................................................................... In my opinion, if your app has issues that could cost businesses thousands of dollars every day, then you should warn people up front. Even if it has something to do with our particular store (which doesn't seem to be the case), we shouldn't even be able to download the app. We're extremely disappointed in the app developers and in Shopify for allowing such a damaging app to get downloaded by unsuspecting store owners. .......................................................................................................................................................................................................................................................... PLUS, they have an in-app dashboard that solicits reviews. These dashboard reviews are separate from the Shopify review system. It's a clever way to hide bad reviews from the general public. This is especially true if the advice you get from "tier 1" support (lowest support level) is to uninstall the app. If you uninstall the app, you can't really leave a review! .......................................................................................................................................................................................................................................................... Here's the cycle: (1) you have an experience that is terrible, (2) support advises you to uninstall the app (3) nobody else finds out about your experience (4) somebody else downloads the app and experiences the same problem. .......................................................................................................................................................................................................................................................... The review system is supposed to protect us from downloading apps that could damage our stores. So if you have a bad experience, make sure that you're leaving a review on Shopify and not in their internal dashboard. .......................................................................................................................................................................................................................................................... Booster Apps, shame on you for putting all of the risk on Shopify store owners by not being up front about the problems your app is having.

Benni
United States
About 17 hours using the app
January 19, 2023

The help from Jon was amazing. He helped me through all the steps. Strongly recommended! Easy to use and implement.

WeGlam
Pakistan
33 minutes using the app
Nova Apps replied January 19, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

April 9, 2021

5 stars, no 6 stars. Wait 10 stars!! This thing is awesome. So simple to set up, literally took about 2 minutes. Looks awesome on the site. Works a treat! Thanks.

HOT DOG ARMY
Australia
32 minutes using the app
Nova Apps replied April 12, 2021

What a wonderful review, thank you so much! 🤩 Much appreciated, Katherine

September 12, 2023

Great support from Therese!

Diversité Lash
Slovenia
30 minutes using the app
Nova Apps replied September 15, 2023

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin