Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

June 28, 2024

Excelente atencion , me ayudaron a instalar la aplicacion , gran apoyo
Ahora estare usandola para tienda

Joselyn Crafts
Dominican Republic
3 months using the app
Nova Apps replied July 1, 2024

¡Gracias por sus amables palabras! Estamos encantados de poder ayudarle a instalar la aplicación sin problemas. ¡Disfruta usándolo para tu tienda y avísanos si necesitas más ayuda!
- Equipo de aplicaciones Kevin y Nova

July 31, 2024

John was an amazing help in setting up the application

Irenic Official
Pakistan
About 1 hour using the app
Nova Apps replied August 1, 2024

So glad to hear that! Thanks for the feedback. Happy to help anytime!
- Kevin & Nova Apps Team

December 15, 2023

I love this app, it's so simple and functional at the same time! It's really what I need in one place. And especially thanks to support, which easily helped me customize it a bit when I needed it. 10/10 job!

Zoopyzoo
Lithuania
About 1 year using the app
Nova Apps replied December 18, 2023

Thanks for your awesome review! We're thrilled to hear the app fits your needs perfectly, and our support team was happy to help. Your satisfaction is our top priority. 😊🌟
- Kevin & Nova Apps Team

April 27, 2024

After downloading the app, I found myself a bit unsure of how to navigate it. However, when I reached out to the chat support for assistance, I was pleasantly surprised by their swift response, arriving in less than a minute. They promptly guided me through resolving the issue.

Unikrit
United Arab Emirates
3 months using the app
Nova Apps replied April 29, 2024

Glad we could help you navigate the app smoothly! Don't hesitate to reach out if you need further assistance. Happy exploring!
- Kevin & Nova Apps Team

August 26, 2024

Quick response, and the help I needed. Thx Alex!

Trail Wear
Norway
31 minutes using the app
Nova Apps replied August 28, 2024

Happy to hear we could help quickly! Thanks for the feedback, and just shout if you need anything else!
- Kevin & Nova Apps Team

May 26, 2024

Great help quick Resolve. Great tool & Awesome Support, Give her a raise

jumpy.ing
India
2 months using the app
Nova Apps replied May 27, 2024

Thrilled to hear we could help! Thanks for the shoutout! We'll make sure to pass on your appreciation! 😊👍
- Kevin & Nova Apps Team

November 4, 2024

Very good assistance

My Store
Netherlands
41 minutes using the app
Nova Apps replied November 6, 2024

Glad to hear you were pleased with the assistance! Thanks for the feedback. 😊
- Kevin & Nova Apps Team

November 13, 2024

EJ is the goat for real he should be CEO

-Arthur

Pulsifi
France
25 minutes using the app
Nova Apps replied November 14, 2024

That's high praise—thank you! I'll make sure to pass along your kind words. We think he's pretty great too!
- Kevin & Nova Apps Team

July 10, 2024

Great chat support, especially from Jon. Everything clear and professional.

Con la Brisa
Poland
About 1 hour using the app
Nova Apps replied July 11, 2024

Thanks for the feedback! We're glad you had a clear and professional experience with our chat support. We're here for you anytime! 😊
- Kevin & Nova Apps Team

April 3, 2024

Always great service, prompt, friendly and have helped resolve my issue every time!

rosemorenomx
Mexico
Almost 3 years using the app
Nova Apps replied April 5, 2024

So glad to hear that! We always aim to provide top-notch service. Thanks for sticking with us! 🌟
- Kevin & Nova Apps Team