Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

May 6, 2024

It was very Great and Detailed Help from Alex. Thanks Alex, I will contact you als in future for help.

Nazar Creations
United Arab Emirates
About 1 month using the app
Nova Apps replied May 8, 2024

Delighted we could help! Feel free to reach out anytime. We're here for you!
- Kevin & Nova Apps Team

April 12, 2024

Would definitely recommend this app to everyone. Amazing support with step by step guide. Thank you team

TARAASI
India
5 months using the app
Nova Apps replied April 15, 2024

Thank you so much for your recommendation! We're glad our support made a difference.
- Kevin & Nova Apps Team

May 16, 2024

Jon has been incredibly supportive throughout our projects. His quick responses, thorough explanations, and willingness to help at any time have made a significant difference. Jon’s support is consistently reliable and invaluable. Highly recommended!

Atico
United Arab Emirates
25 days using the app
Nova Apps replied May 17, 2024

Thank you! It's been a pleasure supporting your projects. Your kind words mean a lot. Looking forward to continued success together!
- Kevin & Nova Apps Team

June 19, 2024

Great App. simple and clean. The support team is made up of superhumans! Jon helped me out like almost instantaneously. Much thanks!

Vintage Loom
India
About 1 hour using the app
Nova Apps replied June 20, 2024

Thank you! We're thrilled you find our app simple and clean. Our support team loves hearing this! We're here for you anytime you need us.
- Kevin & Nova Apps Team

March 8, 2024

Nova is the greatest currency converter on Shopify! It's absolutely free and works like a charm. If you have a problem, there is a live chat that will answer your questions within minutes 24/7. Special thanks to Jon from Nova team, he was very helpful and resolved my issue quickly. Would recommend to everyone!

miniron™
Poland
3 months using the app
Nova Apps replied March 11, 2024

Thrilled you love our app and found our support helpful! Thanks for the shoutout and recommendation. Your support means the world to us! 🌟
- Kevin & Nova Apps Team

April 23, 2024

Yaci from customer service helped me a little while ago, she was very helpful and result-oriented, she responded to my problem immediately and found the solution, thank you very much.

C O N T R O H O M E
United Kingdom
13 days using the app
Nova Apps replied April 24, 2024

So glad our customer service could help you out right away! Thanks for sharing your positive experience. 😊
- Kevin & Nova Apps Team

February 11, 2024

The best app I've come across so far. And the customer service replies within seconds, I didn't even finish saying hello and I already got someone online to help me. Thanks again Izzy

Bellewelt
France
4 months using the app
Nova Apps replied February 13, 2024

Thrilled to hear you're loving the app and our speedy customer service! Thanks for your kind words. 😊
- Kevin & Nova Apps Team

June 29, 2024

Amazing app and really quick support as well. Answered my query and helped in the setup in minutes.

APIRA
India
About 1 hour using the app
Nova Apps replied July 1, 2024

Thank you for your amazing feedback! We're thrilled you're enjoying the app and found our support helpful. We're here for you anytime you need!
- Kevin & Nova Apps Team

July 12, 2024

Izzy helped me a lot! Thank you for your support!

Unique Decks
Brazil
29 minutes using the app
Nova Apps replied July 15, 2024

Happy to help! Thanks for sharing your positive experience with us!
- Kevin & Nova Apps Team

April 13, 2024

Michele has been super helpful! She has assisted me a couple of times already whenever I've had concerns about the app!

Serenity Cart
Philippines
3 months using the app
Nova Apps replied April 15, 2024

Thank you for sharing your positive experience! We're so glad we could assist you effectively.
- Kevin & Nova Apps Team