Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time currency conversion, extensive currency support, and customization options. They report increased sales due to customers viewing prices in local currency. The app is known for its reliable performance and responsive customer support, with issues often resolved within minutes. Its live chat feature is efficient and user-friendly. Merchants recommend it for its seamless integration and easy setup process.

March 9, 2024

I had an excellent experience receiving assistance from Jon through the chat feature. The support team was incredibly responsive and helpful in addressing my inquiries. The chat interface was user-friendly, making it easy to communicate and receive prompt responses. The support staff demonstrated a high level of expertise and professionalism, providing clear and detailed explanations to my questions. Overall, I am highly satisfied with the help offered via chat and would recommend it to anyone seeking efficient and reliable assistance.

Daija Clothing
United Arab Emirates
1 day using the app
Nova Apps replied March 11, 2024

Thrilled to hear about your excellent chat support experience! Thanks for the kind words and recommendation. We're always here to help!
- Kevin & Nova Apps Team

March 13, 2024

Jon was really helpful and quick with his responses. His answers were very straightforward as well. Thank you Jon!

TANNO PADME
Malaysia
20 days using the app
Nova Apps replied March 14, 2024

So glad you found our help quick and straightforward! Thanks for your kind words. We're here whenever you need us. 😊
- Kevin & Nova Apps Team

April 20, 2024

I installed the app yesterday and had trouble getting it activated correctly. I chatted with the customer support team. They were extremely patient, and on point, and assisted me with a solution immediately. Thanks to the team. Such a good team to work with!!

Wags4Whiskers
India
About 16 hours using the app
Nova Apps replied April 22, 2024

We're so glad our support team could help you get set up quickly and efficiently! Thanks for the kind words, and welcome aboard! 😊
- Kevin & Nova Apps Team

March 14, 2024

Alex was really professional in what she was doing, she was being very helpful. Lead me step by step on how to install properly the app.Thank you very much Alex

ShopCLafleur
United States
3 days using the app
Nova Apps replied March 18, 2024

Thank you for your review! Thrilled to hear we could guide you smoothly through the installation. Always here to help! 🌟
- Kevin & Nova Apps Team

February 16, 2024

I totally love this app, the widget looks great, it gives off a premium aura. I'm greatful for Jon's assistance because the help was quick, friendly and shows skill and knowledge.

DaintyLife
South Africa
18 days using the app
Nova Apps replied February 19, 2024

Thrilled you love the app and our widget's premium feel! Thanks for the kind words about our support team. We're always here to help! ✨
- Kevin & Nova Apps Team

February 23, 2024

Highly recommended! Helpful app and nice services.
Incredible help in Live chat, answers in just few seconds!
Thanks to Alex, for the fast and kindly support.
Nice team at all!

Idealtopia
Bulgaria
15 days using the app
Nova Apps replied February 26, 2024

So glad you found our app and live chat helpful! We're always here to support you quickly and kindly. Big thanks from our team! 😊
- Kevin & Nova Apps Team

January 30, 2024

It's a great app and works perfectly. I had some issues initially but Therese helped me a lot and solved them. Great work!

Trendy Trinkets
India
3 months using the app
Nova Apps replied January 31, 2024

Thanks for your kind words! We're thrilled we could team could help and that you're enjoying the app. Please reach out anytime if you need more assistance!
- Kevin & Nova Apps Team

February 6, 2024

Jon was very helpful and efficient. It would be nice if we could customise the cart notification placement though. Still a great free app nonetheless.

P.S. Knudsen
Malaysia
16 days using the app
Nova Apps replied February 8, 2024

Thanks for your kind words! We're thrilled you find the app helpful. Your suggestion about customizing cart notification placement is noted. Glad you're with us!
- Kevin & Nova Apps Team

April 3, 2024

Great app! Great customer service. Fast and helpful Communication.

Euphony Apparel
Norway
2 months using the app
Nova Apps replied April 4, 2024

Thrilled to hear you're loving the app and our customer service! Your feedback means the world to us. Thanks for sharing! 🌟
- Kevin & Nova Apps Team

January 19, 2024

EJ really good and professional guy! he helped me so much with everything i needed and very fast! for sure 5 stars!

Gaso
Romania
3 months using the app
Nova Apps replied January 22, 2024

Wow, thanks for the 5 stars! 😃 We're super happy we could help you quickly and professionally. If you need anything else, just let us know!
- Kevin & Nova Apps Team