Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

December 22, 2022

Easy to use and integrate to any store. My support agent Mary was also very prompt in answering and helping me.

LureCologne
United States
6 months using the app
Nova Apps replied December 22, 2022

Wonderful! 🙌 Thanks so much for using our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

September 14, 2023

Jon's assistance with the NOVA currency app was outstanding. He patiently guided me through its features and even offered to check my website. His expertise and dedication were impressive, providing a smooth and enjoyable experience. Jon's support reflects well on the NOVA team's commitment to excellent customer service.

IronGene
Sweden
6 months using the app
Nova Apps replied September 15, 2023

Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! 🙌 - Kevin

May 14, 2021

I am using it as a currency converter and i must say it is spectacular. Really have done a wonderful job compared to what is out there is the market. Amazing app!

Sneaker Trax
United States
6 months using the app
Nova Apps replied May 14, 2021

Thank you so much for your kind words and 5-star review! 🤩 Much appreciated, Katherine

June 15, 2022

I have a good chat with Jon he helped me to verify my store he is a great worker and thanks for this service

pordix
Saudi Arabia
6 months using the app
Nova Apps replied June 15, 2022

We're so glad that you had a great experience chatting with us! If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

December 29, 2022

I chatted with Mary, it was a quick response and she helped me with what I needed. Thank you for your service.

Diena
South Africa
6 months using the app
Nova Apps replied December 29, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

April 8, 2021

Awesome app , 5 stars !!! I totally recommend this converter , fast , clean and smooth . Keep it up !

HouseNewGen
Greece
6 months using the app
Nova Apps replied April 9, 2021

Thank you for the 5-Star review and for recommending us to the Shopify community! 🙌 Your feedback means everything to us and we're glad that you feel we're on the right track! Cheers, Katherine

March 20, 2023

Awesome app. Really helpful and fast support. The app does everything that I need for currency switch.

Fur Friend AI
Singapore
6 months using the app
Nova Apps replied March 20, 2023

We're delighted to hear that you found our app awesome and that we were fast in addressing your needs. It's also great to know that our app met all your currency-switching needs. If you have any further feedback or questions, please don't hesitate to contact us.
Cheers, Kevin

June 28, 2023

The support team responds in under 1 minute and is very quick to fix the problem. highly recommend

Le Cassa
Vietnam
6 months using the app
Nova Apps replied June 28, 2023

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for recommending us! - Kevin

August 4, 2023

The agent was supportive and very kid. She helped me till the end and we where able to solve the problem!

Niche Aroma
Saudi Arabia
6 months using the app
Nova Apps replied August 7, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 - Kevin

January 8, 2021

Apps works great, and is easy to install. Now trying to figure out how to show the currency button on the home page only, or only the first minute or something like that

Ivana's Boutique
Netherlands
6 months using the app
Nova Apps replied January 11, 2021

Hi Ivana's Boutique! Were you able to find the answers you were looking for? If not, please feel free to reach out to us anytime and we would be happy to help answer any questions. Or if you have any specific feedback we would love to hear your thoughts at feedback.boosterapps.com

Thanks so much for the review!