Reviews (1,136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to display local currencies, enhancing the shopping experience and potentially boosting sales. They appreciate its easy integration and user-friendly interface. The support team is praised for their quick and efficient help with issues and custom configurations. The app is recommended for its effective currency conversion and significant benefits in managing multi-currency requirements for stores with an international customer base.
Refine
-
By rating
I'm very Happy with This app and also with Harun Which Helps me alot in Difficulties I'm Facing in Integration Thanks Harun..
Fast working support, and a solid currency converter service.
Easy to setup, works perfect. Great support. Thanks !
Every time I’ve needed help the team at MLV has stepped up and solved all my problems.
Switcher works great! Highly recommend
Nice app, support also was helpful for me
4 Star as of now, as i am trying the app full version, if it works well, then it deserves a 5 Star. Special Thanks to Harun from Customer care for his support.
Great Features and Quick Support.
they were very helpful with helping me on setting this up on my shopify store very good service
Great App !!Great Team, Makes purchase and pricing in difference currencies easier. I recommend .
STAY AWAY FROM THIS APP!
So I stopped using this App a week ago as there was a much better alternative and tried to cancel but unfortunely I was unable to and I was charged. Moments after being charged I reach out to the developer to get a refund and still no replies.
They keep asking the same question over and over. Stay away from this APp the shit don't work you'll be better offf testing out or trying another App, trust me! You'll thank me later.
Hi Jason,
We apologize for any inconvenience you've experienced.
Regarding the app charges, they align with the Shopify billing cycle. If the app remains in your store after the trial ends, Shopify automatically applies the monthly subscription charge.
Since you didn't utilize the app, we'll arrange a one-month refund for your store. Please allow 5 to 10 business days for processing, and we'll keep you updated via email.
Ensuring a positive customer experience is paramount to us. Rest assured, we'll take necessary measures internally to prevent such occurrences in the future.
Best Regards.
Reshma
Customer Success Manager
MLVeda
Harun is great - thanks for the support.
Shaba assisted me in my queries and she is very helpful in resolving the matters that I was facing. Truly grateful for her help (:
Outstanding service! I encountered difficulties during the installation, but Harun provided exceptional assistance throughout the entire process. Highly recommended for their top-notch support.
HARUN from MLVeda deserves more than 5 stars for his exceptional communication skills, unwavering patience, and unmatched support, turning the app into a success story!
Harun has made it so easy to intergrate the app and he is helpful with instant communication, helpful and patient. the app is great
Amazing support from Vijay. Solved my issue in 15 sec.
Vijay's prompt assistance was indispensable in navigating challenges smoothly. His prompt response and guidance were invaluable. Jay's technical prowess in swiftly fixing site errors showcased remarkable expertise. Heartfelt thanks to both for your exceptional support; it's truly appreciated and made a significant difference.
Even though originally there was some problems, the support team pulled through and fixed them.
I found this app while searching for a FREE option to convert my shop currency to my customers. I got Shaba Khan and she solved everything in no times. I loved the way she and her team sort out and equally their app is smoothly running free for my store.
Thank you. Highly recommended.
Kindly allow me to review after it is fully connected
If there are any problems that you don't know, technicians can help solve them in a timely manner! Especially this staff member of Vijay! Very patient in answering my questions and helping me solve them
He was super helpful! And help me with my request!
One of the best and friendly support and application i love it thanks for the work you do, i appreciate it
Great communication and prompt support from staff!
Quick response from customer support.
Amol was very helpful. Thank you for the great support!
One of the best apps I have seen. Which is very effective.
Great app, simple to use and good support!
Words are not enough to express my gratitude to you! Thanks to your help, we got through a difficult situation. Thank you very much for your helpfulness and support. Thank you for having me, your contribution to this process was incredibly valuable to me.
customer support is very good,app is also working fine.
Great Support, quick too. even on a Sunday. Thank you
SO I Installed this app and IT brocke my CODE> STAY AWAY FROM THis shit.
Hi,
We are truly sorry to hear about the issue that you faced.
We assessed your store, your website is working fine and there is no destroyed website code.
We have live chat/call/email support, to help and address our valued customer's queries on the highest priority.
We would be eager to look into the problem that you faced related to the app and do further root-cause analysis.
Amol, one of our Customer Success team members, sent a response to your email via our support email address.
Each review is genuinely received from our trusted store owners. We would be happy to have you back.
We are committed to resolving this matter to your satisfaction.
Best Regards,
Sonali,
Customers Success Team.
Vijay is very friendly, helped me set up my shop! :)
Fast and good service
Hello, all. Love this app MLV AUTO CURRENCY SWITCHER. Very easy to coordinate. Very quick service. Highly satisfied and would love to recommend you all.
Thank you so much for your awesome feedback!!
Best Currency Switcher on shopify Great service thank you shaba for helping me set this up
It was great connecting with you!! Thank you for considering our app!!
Best Currency App out there at the moment!
Thanks for posting your feedback!
quick response and very nicely guided by amol happy.
It was great connecting with you!! Thanks for posting!
Fast and really helpfull customer support by Shaba! keep it up with the great work!
Thanks for your wonderful feedback! We were and would be glad to assist you!
Please Install this app if you really want want to mess up your store front. I installed this app and setup everything as they said and when I tested it on my live store my whole theme background got changed from white to black I don't know what type of code they are injecting into my theme. They don't even have live support to check and rectify this issue only option we had was to add them to staff and email them. And the worst part is we got to wait up to 24 hours to get reply. I didn't do that because i don't to want to keep running my ads with the messed up theme and get a huge bounce rate on my landing page. And i can expect the replies of Dev's under this review saying that you have installed the app for 5 mins and uninstalled we didn't had to chance to review your store and correct it. Yeah Blah Blah Blah. "NO ONE WANTS TO RUN A WEBSITE WITH A MESSEDUP THEME CAUSED BY YOUR APP . WE GOT PANICKED AND REMOVED THE APP INSTANTLY. MAYBE TRY ADDING LIVE SUPPORT TO RETAIN THE CLIENTS"
Hi,
We are truly sorry to hear about the issue that you faced.
I understand that it is not possible to wait for 24 hours with the issues in your live store. But, we have live chat support, to help and address our valued customer's queries on the highest priority.
I have sent a collaborator access request to your store. Please accept it so that we can look into the problem that you faced related to the app and do the further root cause analysis.
Bhavik, one of our Customer Success team members, sent a response to your email approximately one hour ago via our support email address.
Each review is genuinely received from our trusted store owners. We would really be happy to have you back with all the issues sorted.
We are committed to resolving this matter to your satisfaction.
Best Regards,
Sonali,
Customers Success Team.
Loved the support and the app. Does what it says and the Support i got from Shaba was outstanding. I hope they build more apps for Shopify Store owners
Very neat and responsive. Great app and super helpful support team.
Vijay the Customer Success Executive was super helpful getting me set up, nothing was too much of an effort really efficient, and responded quickly. Then sorted out a few things in the background and helped me sort it out. Thank you so much Vijay, your knowledge and customer service has been fantastic.
Amol has been really helpful, he suggested an amazing spot for the convertor, without him, our store would have been a total mess. I highly recommend this app extension.
Thnak you Amol, thank you Auto Currency Converter.
Best regards,
The team of Timeframe Watches
Excellent & immediate customer support from Mr. Amol on providing a detailed overview of the application.
Mr Amol ( Rep) brilliant work and good skills to handle the issues, good knowledge about the App and the Technical process, Good work App founder and good selection of team.
God bless you