Reviews (289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants recommend this app for managing complex discount structures, such as tiered discounts and "Buy X, Get Y" offers, which help increase average order values. They appreciate its seamless Shopify integration and auto-update feature that keeps promotions current. The support team is praised for its responsiveness and effective personalized assistance, including video tutorials, enhancing merchant confidence and satisfaction.
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You do not get all functionality for the monthly price, some aspects needs to be purchased separately which is not mentioned anywhere on shopify apps page.
Hi, thanks for the feedback. For the Black Friday sale ($5/mo off), we've edited the app listing page and you are right, some features requiring a one-time fee like Smart Deals and Gift extras were removed from the Shopify app listing page, for the sake of simplicity and limitation in number of characters by Shopify. We will add them back. They aren't hidden fees, though, as they are clearly identified inside the app (on the first page when you install the app and inside each screen where these features appear) and on our website as well.
The "free" plan content would indicate that basic rules for discounts would be available. They are not. I realize I shouldn't complain about anything provided for free, but I wasted 40 minutes trying to figure out what I was missing.
Hi Eva, sorry for the confusion about our pricing. Could you point where you saw the Basic rules were included in the free version of the app? We'll change this to avoid mistakenly misguide other people like you.
In about 2 weeks from now, we'll simplify our pricing to avoid such confusion.
Hi there Protein Nation and team!
Thank you for your feedback! We’d love to know how we can make your experience even better. If you have any suggestions or need assistance, please don’t hesitate to reach out. We’re here to help!
We look forward to hearing from you soon!
Thank you for the 5-star review MaChii Tea and team! Your support for our app is highly appreciated.
Please let us know if there's anything else we can help you with!
Hey there Sith Sabers and Team!
Thank you for your updated review! We're glad that we were able to sort things out and we really appreciate your kind feedback.
Please let us know if there is anything else we can help you with!
Hi there! We've tried to reach out to you several times over the past few weeks to get more information about the problems you're facing with our app, but we don't seem to be able to make contact. If you're open to it, I'd love to set up a call to chat about the issues you've experienced with ADU. Please let me know!
Best,
Hannes Bez | Director of Customer Experience
Hi Renso Foods and team!
Thank you for taking the time to leave us a review. Can you please tell us more about your experience with our app? Is there anything in specific that you think needs to be improved in order for us to provide you with a better experience?
We hope to hear from you soon!
Hey there Focus+ and Team!
Thank you for taking the time to leave a review! Can you tell us more about your experience? We'd love to hear from you!
Thank you for the 5-star review Reed Made Speed team! We appreciate your support.