Reviews (2,606)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective affiliate and referral marketing tools, noting its user-friendly interface and detailed analytics that aid in tracking affiliate performance and managing commission structures. The app's free plan is praised for being cost-effective and impactful. Customer support is frequently commended for being quick and efficient, enhancing the user experience and making it a useful tool for businesses exploring affiliate marketing.

February 13, 2022

Quick integration, good job team! I would recommend this to any brand owner looking to engage in the community with purpose.

Robert McCullum
United States
3 months using the app
June 4, 2023

very helpful and straight to the point I am happy to be a customer for you guys hoping to see what the future holds

Postal Drip
United States
3 months using the app
June 22, 2023

They are friendly and nice people. The app is easy to use and creates a customizable link to share it with your firends

Lugh Press-on Nails
United Kingdom
3 months using the app
April 8, 2024

I like the fact its has a free plan and we can begin to utilize the affiliate program we've put in place, I'll update the review once we've used it a bit.

Sensational Skinn
United States
11 days using the app
March 27, 2023

Kumar was knowledgeable and helped me, while being very patient and professional. very well done I will say.

My Store
United States
3 months using the app
June 16, 2023

w support team and thanks for the extra sales definetly use this app. The support team really helped me and yeah I was looking for a referal app and I found a good one!

besuccessfulfast
United States
3 months using the app
December 4, 2023

I suggest, Don't use the APP!!! I lost $499.80 after a Shopify customer made a purchase. I worked with Customer Support and they have yet to fix the issue. One Customer support person said the Shopify Customer referred themself, and as was able to receive the discount code. The Referral History section of the app showed no (0) referrals! Also, no purchase was made to trigger the App to give the discount code.
I.e., I used the Referral Program popup where the Advocate will get 10% off when a referee makes the 1st purchase.
I still have the App installed but deactivated the referral program, in hopes it will be fixed.
According to the AfterShip Affiliates Customer person, "the discount rule totally relies on Shopify's ability, currently, they don’t support excluding specific customers from using the coupon".

Stellar Pyxidis 3D
United States
3 months using the app
AfterShip replied December 5, 2023

Thank you for taking the time to share your feedback with us.

Please accept our sincere apology for the experience you had. This is not the experience we want to provide to our users.

We understand that you faced an issue due to our referral program campaign, which negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Affiliate account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip.

November 12, 2022

Seems to be pretty good, seamless integration with the website, and its actually free with no hidden fees.

un.human
India
3 months using the app
February 9, 2024

Great app

LetaJav
India
2 months using the app
August 6, 2023

The assist from Pooja was very quick and everything went super smooth. Loved the service. I will definitely recommend using the app for store owners at shopify

Trend World
United States
3 months using the app