Reviews (2,652)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, ideal for newcomers to affiliate marketing. It features detailed analytics and customizable commission structures, with a free plan that includes easy-to-manage promo codes and discounts. The responsive customer support team is frequently praised for their efficiency. Many merchants report immediate improvements in business growth and brand promotion through the app’s referral system.

January 31, 2025

NEVER use Affiliate Link with them!!!
I started an Influencer Campaign on 16th of january and got A LOT of orders -> I can only see one in the Dashboard. This is ridiculous. I already lost so much time writing with more than 5 people from "Support" who keep saying "wait for 7 days after sale is confirmed". Its been already 2 weeks and I got NO SUPPORT and need to pay the influencer! If I dont get ...

Miteinander wachsen
Germany
Over 1 year using the app
AfterShip replied February 1, 2025

Thank you for your feedback, and we sincerely apologize for the experience you've had. We completely understand your concern, and we take your feedback seriously.

Regarding ...

December 26, 2024

Went i opening my website I can't see my running campaign

Shridhar snacks
India
2 months using the app
AfterShip replied December 27, 2024

Thank you for taking the time to share your feedback with us. We sincerely apologise that your experience did not meet your expectations, and we appreciate you bringing this ...

September 24, 2024

FREE, yet seep pricing options, this goes back so many wrongs ways. FREE should always be free. Next time add just take a small commission from what you sell of ours.

Fahline
United States
About 1 month using the app
AfterShip replied September 25, 2024

Dear Customer,

Thank you for your feedback, we always appreciate and value them.

However, please note that the subscription is Free as stated and there's no hidden pricing. ...

October 10, 2024

The worst customer support ever.
Shame on Shiam - he doesn't know this apps features, doesn't understand questions, disappears from chat several times for a long time, after poorly answering my questions witch copy/paste random answers disappears and doesn't answer at all. I were not even able to normally start to use it because of such a horrible customer experience.

Hands-On Toys
Latvia
About 1 hour using the app
AfterShip replied October 11, 2024

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this ...

May 24, 2024

Their app is wonky as hell and most importantly doesn't work right away. They have to go into your store settings and code to fiddle around. Nothing makes sense in the workflow of the app. You got to waste 2-3 days on the chat all day to get them to sort things out and do more testing.

I'm not sure how this got 5 stars but has to be bogus.

GARÇON
Canada
3 days using the app
AfterShip replied May 25, 2024

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this ...

March 3, 2023

I installed and tested the referral program. I entered my email in Step 1, then I copied/pasted my referral link in the URL address bar.

Referral link creates discount code upon arrival to URL address. There is no check/balance to make sure referral link is not the same person as the advocate. At what point does the email address provided by the advocate get checked against the person who places ...

Alaska Glacial Essentials
United States
Over 1 year using the app
AfterShip replied March 3, 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We have already ...

August 29, 2023

Not truly free at all I'm curious why are the replies on all your 1 star reviews the same the sentences are mixed up slightly but the exact same words?

SwiftSourcing
United States
4 months using the app
AfterShip replied August 30, 2023

Thank you for taking the time to provide your feedback.

I extend my sincerest apologies for the less-than-ideal experience you encountered. Please know that this does not ...

December 4, 2023

I suggest, Don't use the APP!!! I lost $499.80 after a Shopify customer made a purchase. I worked with Customer Support and they have yet to fix the issue. One Customer support person said the Shopify Customer referred themself, and as was able to receive the discount code. The Referral History section of the app showed no (0) referrals! Also, no purchase was made to trigger the App to give the ...

Stellar Pyxidis 3D
United States
3 months using the app
AfterShip replied December 5, 2023

Thank you for taking the time to share your feedback with us.

Please accept our sincere apology for the experience you had. This is not the experience we want to provide to ...

January 15, 2024

Says free, pricing isn't straightforward even when you contact them. This company isn't straightforward in my opinion and not someone I'd trust. Uninstalling now.

Crazy Awesome Socks
United States
About 2 months using the app
AfterShip replied January 16, 2024

Thanks for your valuable feedback.

We understand that you are not satisfied with the information provided by our support which has negatively impacted your experience. We ...

January 18, 2024

It doesn't work properly. The app allows you to make purchases with a discount even if your invited friend hasn't made a purchase.

MIWI REAL DRINKS
Spain
27 days using the app
AfterShip replied January 19, 2024

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this ...