Reviews (2,652)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, ideal for newcomers to affiliate marketing. It features detailed analytics and customizable commission structures, with a free plan that includes easy-to-manage promo codes and discounts. The responsive customer support team is frequently praised for their efficiency. Many merchants report immediate improvements in business growth and brand promotion through the app’s referral system.

April 25, 2024

So, there is no affiliate portal to pay affiliates directly. There is an offer to remove the aftership branding and also increase the amount of referral links for free by contacting support. This should be an automatic feature, rather than wasting time contacting support. Now comes the worst part. The widget for referral links is not removable by the customer so its always floating on the screen ...

AYRA SPA
Bulgaria
About 1 hour using the app
AfterShip replied April 26, 2024

Thank you for sharing your feedback about the affiliate portal and customer support team. It's great to hear that the customer support team was helpful and responsive.
...

September 22, 2024

Too early to say

Charlie Oven
United Kingdom
17 minutes using the app
AfterShip replied September 23, 2024

Thank you for sharing your feedback. We greatly appreciate it, as it helps us improve our services and enhance the overall user experience.

We sincerely apologize that your ...

March 1, 2022

This app used to be simple and did what it needed to do even at the free version, but as I was trying to add more affiliates after a change was made in the app I can't use it anymore. I can't add any new affiliates because there's literally no way to generate a code for them. The button to generate a code is gone and the only option there is to send an invite email, but when the email is sent ...

Ghostn
United States
2 months using the app
AfterShip replied March 2, 2022

Apologies for the inconvenience caused. We are constantly striving to make your experience better with our application.

I understand you are not unable to use the app. The ...

Edited March 4, 2022

I don't write a lot of reviews, but when I do, I like to be sure of what I'm saying and be detailed. After several experiences with the support chat for this app, I am now confident I can give accurate info and I think I may be able to save some people headaches...either by steering away from this app, or understanding that you won't be supported. I gave it 2 stars because it's free and it has ...

Tasteful Pets
United States
About 2 months using the app
AfterShip replied March 4, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are ...

September 20, 2022

This app is full of hidden fees and sneaky temporary upsells. You've got to contact customer service for every little thing, and they are planning to roll out a cost starting in February, so it will no longer be "free." Talk about bait and switch!

russell+hazel
United States
About 1 month using the app
AfterShip replied September 20, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are ...

December 17, 2023

FitFusion Store
United Kingdom
About 1 month using the app
AfterShip replied December 18, 2023

Thank you for sharing your feedback.

Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You ...