Reviews (2,606)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective affiliate and referral marketing tools, noting its user-friendly interface and detailed analytics that aid in tracking affiliate performance and managing commission structures. The app's free plan is praised for being cost-effective and impactful. Customer support is frequently commended for being quick and efficient, enhancing the user experience and making it a useful tool for businesses exploring affiliate marketing.
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This app used to be simple and did what it needed to do even at the free version, but as I was trying to add more affiliates after a change was made in the app I can't use it anymore. I can't add any new affiliates because there's literally no way to generate a code for them. The button to generate a code is gone and the only option there is to send an invite email, but when the email is sent there's nothing that happens and there's no button in the email for the affiliate to join or generate a code. I've wasted a lot of time trying to fix this and contact support. The support is also very slow to non-existent. I've had the app for over half a year and the contact support button has never done anything. I've tried to reach out through email on the Shopify side of things and also by emailing them. I didn't get a response. I've ultimately lost sales so I'll be using a different app.
Apologies for the inconvenience caused. We are constantly striving to make your experience better with our application.
I understand you are not unable to use the app. The button to generate a code is gone and the only option there is to send an invite email, but when the email is sent there's nothing that happens and there's no button in the email for the affiliate to join or generate a code.
I can see that you are also not happy with the customer service support.
Your feedback and suggestion have been registered and in case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Affiliate Marketing and Referral
Amazing customer service and the app works well. I would recommend it to everyone who's looking for an effective way to add referral program to their site.
This app is amazing, support is faster than lightning... And it is completely free to use! So much value :) Recommend this Affiliate app to anyone in the Shopify community!
Great team. Quick reply. They have different apps for banding. I am using some of them for my store.
Loving the Affiliate program they have and customer service is exceptionally well
I definitely recommend!!!
Great App, user friendly, awesome and swift support. Not to mention that is is free. 6 stars for me.
Amazing product and great service. The installation was simple and the product is easy to set up. Best of all, it is free!
I used that app and worked very good , more conversations, very good support, I'm sure that I would buy this if it would cost money♥
I use this app as a referral program and works very good. The customer service is very helpful and Kind. The process was easy and quick!
This app does exactly what they say. Provides app for internal referrals campaigns, influencer email, generates coupons for discounts and rewards. This app does NOT provide an ambassador program.