Reviews (2,605)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing affiliate and referral marketing, noting its user-friendly interface, effective integration with Shopify, and efficient referral tracking. Key features include customizable commission structures, detailed analytics, and promo codes. The responsive customer support team is also frequently praised, contributing to a positive user experience and robust app performance.
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Very quick and helpful support. The app has all I was looking for and works well.
Too early to say
Thank you for sharing your feedback. We greatly appreciate it, as it helps us improve our services and enhance the overall user experience.
We sincerely apologize that your experience fell short of expectations. Delivering exceptional service is our top priority, and we regret any inconvenience this may have caused. Your concerns are important to us.
If you need further assistance, please don't hesitate to reach out via the live chat feature in your account or by emailing us at support@aftership.com
Great app, will updte my review after a use, seems good right now!:)
nice app and thanks for great work
message them to get a free upgrade. its amazing!
I suggest, Don't use the APP!!! I lost $499.80 after a Shopify customer made a purchase. I worked with Customer Support and they have yet to fix the issue. One Customer support person said the Shopify Customer referred themself, and as was able to receive the discount code. The Referral History section of the app showed no (0) referrals! Also, no purchase was made to trigger the App to give the discount code.
I.e., I used the Referral Program popup where the Advocate will get 10% off when a referee makes the 1st purchase.
I still have the App installed but deactivated the referral program, in hopes it will be fixed.
According to the AfterShip Affiliates Customer person, "the discount rule totally relies on Shopify's ability, currently, they don’t support excluding specific customers from using the coupon".
Thank you for taking the time to share your feedback with us.
Please accept our sincere apology for the experience you had. This is not the experience we want to provide to our users.
We understand that you faced an issue due to our referral program campaign, which negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.
For this, we are assigning dedicated support for your AfterShip Affiliate account. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user-friendly and provide a great support experience.
Regards,
Team AfterShip.
Thanks Sandiya for super service and kidness
Great customer service. Support is friendly and very fast.
The nice feature that lets me see the performance of our brand ambassadors
Karan was very helpful and was fast