Reviews (2,635)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for newcomers to affiliate marketing. They praise the responsive customer support and robust features like detailed analytics and customizable commission structures. The free plan is especially beneficial for startups, enhancing brand awareness and boosting sales through effective referral tracking.

October 1, 2024

Applicazione molto bella e molto intuitiva, facile da configurare e riesci a mantenere sotto controllo tutte le entrate dai vari affiliati

Soccer Passion
Italy
30 days using the app
September 5, 2024

After reading the reviews this seems like it will be a great asset for my business, I didn’t give it a 5 star rating since I have not used it yet, but I will update my review once I use it.

7 Semicolon Couture
United States
3 days using the app
AfterShip replied September 6, 2024

Thank you for taking the time to leave a review!

We’re thrilled to hear that you’re excited about using our product for your business.

We completely understand your decision to hold back on the 5-star rating until you've had a chance to experience it firsthand.

We look forward to hearing your thoughts after you’ve used it!

If you have any questions or need assistance in the meantime, please don’t hesitate to reach out.

October 19, 2024

They are great! Quick and awesome customer service!!!!

SherylOnlineHub
United States
3 days using the app
September 20, 2024

I havent had a chance to use the program yet. The support chat forced me to fill out this form in order to proceed in receiving user support.

QUEERIOSITIES
United States
7 days using the app
AfterShip replied September 21, 2024

Thank you for your feedback. I’m sorry for any inconvenience you faced while seeking support. We always aim to make the process as smooth as possible, and it was never our intention to make you feel obligated to leave a review.

Since you haven’t had the chance to use the program yet, one of our experts has reached out via email to schedule a screen share meeting and demonstrate the features of our application. We’re happy to assist with any questions or concerns.

We’re also open to any suggestions you may have, as understanding the needs of our users helps us meet their expectations and deliver an engaging experience.

If you need assistance while setting up the app or have questions about any feature, please feel free to contact us via the live chat option in your account or email us at support@aftership.com.

Best regards,
Team AfterShip

September 19, 2024

useful website for affiliate marketing

Urban Aura
India
About 2 months using the app
AfterShip replied September 20, 2024

Thank you for your valuable feedback. We appreciate your time.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 28, 2024

Love AfterShip and i would highly recommend it!!!

Savage.Shopping
United States
3 months using the app
October 17, 2024

intagrates nicely with shopify

2668south
United States
28 days using the app
August 19, 2024

So far, the experience has been excellent, with efficient assistance and an amazing free plan that delivers great results! Thank you very much.

Balance & Harmony Haven
Brazil
3 days using the app
October 10, 2024

The worst customer support ever.
Shame on Shiam - he doesn't know this apps features, doesn't understand questions, disappears from chat several times for a long time, after poorly answering my questions witch copy/paste random answers disappears and doesn't answer at all. I were not even able to normally start to use it because of such a horrible customer experience.

Hands-On Toys
Latvia
About 1 hour using the app
AfterShip replied October 11, 2024

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.

We value all customer feedback as it helps us identify areas where we can improve our services. We truly apologize for any confusion caused by the responses and the interruptions during the conversation. It's important to us that every customer receives accurate, timely, and right support.

One of our experts will be sending you an email in order to get this checked and sorted for you.

In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com

October 10, 2024

Easy, right out of the box.

Heirloom
United States
About 22 hours using the app