Reviews (2,639)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing customer experiences and increasing sales through effective affiliate and referral marketing. Its free plan offers significant value, featuring customizable commission structures, detailed analytics, and a user-friendly interface. The integration with Shopify is smooth, and the real-time tracking and promo codes effectively monitor and incentivize brand advocates. Customer support is noted for being responsive and helpful, quickly offering personalized assistance.
Refine
-
By rating
easy to use, would recommend this app!
Too early to say
Thank you for sharing your feedback. We greatly appreciate it, as it helps us improve our services and enhance the overall user experience.
We sincerely apologize that your experience fell short of expectations. Delivering exceptional service is our top priority, and we regret any inconvenience this may have caused. Your concerns are important to us.
If you need further assistance, please don't hesitate to reach out via the live chat feature in your account or by emailing us at support@aftership.com
Very helpful. Great customer service.
Super fast help. Thank you very much
i love the services about this app and Jai is absolute great in response thanks alot jai bro
One of the best experience :)
it's great
Thank you so much for taking the time to share your valuable feedback. We're glad to hear that you've recently installed our product.
Your feedback is immensely valuable to us. We're open to any suggestions you may have, as understanding the requirements of our users helps us meet their expectations and deliver an engaging experience.
If you need any assistance while setting up the app or have questions about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com.
We will strive to ensure that your experience with us becomes worthy of a 5-star rating.
Regards,
Team AfterShip
Says free, pricing isn't straightforward even when you contact them. This company isn't straightforward in my opinion and not someone I'd trust. Uninstalling now.
Thanks for your valuable feedback.
We understand that you are not satisfied with the information provided by our support which has negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.
However, the app is absolutely free and you can see the same in the pricing section of the app.
Also, we are assigning dedicated support for you. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user-friendly and transparent to provide a great user experience.
Regards,
Team AfterShip.
Great app!
It doesn't work properly. The app allows you to make purchases with a discount even if your invited friend hasn't made a purchase.
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.
We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are referring to Referral discount and would like to inform you that the referral reward is given to the referrer when the referred friend makes their first successful purchase from your store.
One of our experts will be sending you an email in order to get this sorted for you.
In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com
Regards,
Team AfterShip