Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited June 3, 2020

I liked this app on the first 2 weeks. But now the Social proof didn't update the data. I don't know why. Social proof didn't update the data of my new orders. Since last week.

INHALCO
United States
About 4 years using the app
AfterShip replied June 9, 2020

Hello,
Thank you for your feedback. Could you please help us receive the Account ID so that we could investigate.
Thanks
Team AfterShip

July 10, 2021

good so far, havent really done much but pretty easy to follow no issues yet pretty happy all good, nice

Lelei Lashes
New Zealand
About 2 months using the app
September 16, 2023

very helpful and professional!!!

Printprr
Canada
About 2 months using the app
August 27, 2022

The app froze up and I just recreated the popup and it's now working. Customer service is always great. I would recommend this app.

Sassy Foot Fashion
United States
About 2 months using the app
AfterShip replied August 29, 2022

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/showcase/automizely/) for the latest updates.

Thanks 😁
AfterShip Team

October 30, 2021

I love this app, all the features I want for free. There are apps that cost a lot and can't even do what this does. This worked the first time and was easy to set up. I tried another app before I tried this and that app didn't work plus left behind a lot of code when i deleted it. I had to hire a developer to clean up the code left by that other app. Automizely is the best. I have had no issues with it and the customer service is great.

Fly Flask
United States
About 2 months using the app
November 19, 2022

The young lady Pooja was extremely helpful via chat. It was a great pleasure chatting with her. She provided me with additional resources.

L'Elite Best
United States
About 2 months using the app
April 5, 2021

I used this app to help me send out newsletters to my customers. I was a bit confused at first, but the customer service is amazing and really helpful!

NatureSheMade
United States
About 2 months using the app
March 29, 2021

Easy to use so far. We are using Automizely for welcome emails. The support is responsive and easy to contact within the app. You'll have to update some DNS records to verify but they walk you through it. Nice WYSIWYG functionality.

Lone Star Nursery
United States
About 2 months using the app
May 3, 2022

Thank you so much Sheraysi for your help! So sweet and resolved my issue in less than a minute. So glad I used downloaded this app!

twentytwoandco
United States
About 2 months using the app
Edited December 29, 2023

All emails require the be approved by the team which makes things a bit cumbersome. Luckily the customer service is really friendly and most of the time very quick to help.

Mai Darling Designs
Finland
Almost 3 years using the app
AfterShip replied January 1, 2024

Thanks for your valuable feedback.

We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet their future expectations and provide an engaging experience.

We are open for each recommendation or feedback from our users to make their experience great.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Team Automizely