Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, comprehensive features, and top-notch customer service. It offers email automation, segmentation, A/B testing, and SMS marketing tools, along with customizable templates and detailed reports. Merchants value the ability to tailor messages based on customer behavior, leading to increased engagement and sales. The app's responsive customer service is frequently praised. It integrates seamlessly with stores and offers numerous free features, making it ideal for beginners. It's recognized as one of the best for email marketing and pop-ups, and is seen as an effective tool for boosting sales.

April 3, 2020

Just downloaded this app and I am super excited to get started.I am looking forward to a good start, Hopefully it goes great.

Flawless Rack Boutique
Canada
13 days using the app
Edited March 28, 2020

Decent free tool. However, I have an error of duplicated messages that have been "sending" since 2 weeks ago. Could you please help us delete them? Thank you.

EyeCandy's
Hong Kong SAR
9 months using the app
Edited November 22, 2021

DOES NOT WORK WITH OUTLOOK. If using Outlook go with ANOTHER APP. The email Marketing Part is terrible to use, anytime Customer Service is quick to respond to a chat but more concerned about closing the case than resolving problems. There system is so buggy and every time I've had issues I'll have to start it over again from the beginning with each new person. Big times waster just trying to get each email set up. It's also very restrictive and never looks like how you designed it in composer

Kissan International
Canada
About 1 year using the app
AfterShip & Automizely replied September 24, 2021

We are sorry to know that the app is not working for you as expected; as
all the button links sent out on emails are broken.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam
Team Automizely

May 11, 2020

Nice App! Very happy about all this helpful conversion helpers. As a beginner it is nice to see some free stuff.

Happy Girlfriendz
Germany
12 days using the app
June 26, 2020

a b s o l u t l y g r e a t this is one app i love having thank you

sportnfit
United States
12 days using the app
AfterShip & Automizely replied July 1, 2020

Thank you for the appreciative words.

August 26, 2021

Actually the first app that does what is promised. Not a bad word to say about it at this point. Customer support is very helpful as well.

ToshiFarm
Netherlands
12 days using the app
February 20, 2021

Love the app! quality services and awesome customer service. I enjoy the templates, no problems at all.

FlyBye Clothing
Canada
9 months using the app
AfterShip & Automizely replied February 20, 2021

Hello,

Thank you for sharing the feedback.
We are really eager to know how we can make your experience a 5 star one.

You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
Brishketu Pal

Edited October 26, 2022

Update:
They removed helpful features, such as suggested products & countdown clock for free accounts. There is little you can do on here for free. June 27th, 2022
Been using this app since I opened my shop. It is fairly easy to use and allows you to customize your emails. They don't offer a lot of templates and the send options are limited in comparison to mail chimp (not compatible with Shopify). I was enjoying the app, until they recently made many of the features which used to be free extra now. Very disappointing.

Wadsworth House
United States
About 1 year using the app
AfterShip & Automizely replied October 26, 2022

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work on the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Anmol Kumar
Team Automizely

May 2, 2023

Kumar atendió muy bien, ese si que vale otros me hicieron perder mucho tiempo y no me dieron ninguna solucion. Gracias

BrowGlow
Spain
9 months using the app
AfterShip & Automizely replied May 2, 2023

Thanks for your valuable feedback. We are glad your issue was resolved by our customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

I would like to inform you that we will investigate the historical data of your assistance and will share the feedback accordingly.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

Edited December 28, 2021

The app has great features. It's very easy to work with and the support team are so fast and helpful

Petite Hailey
United States
12 days using the app