Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use email automation, segmentation, A/B testing, and SMS marketing tools. They appreciate the customizable email templates, detailed reporting, and personalized messaging based on customer behavior. The app's integration with stores and free features are seen as major benefits. Customer service is consistently described as quick and responsive. This app is particularly valuable for businesses aiming to expand their customer base and boost revenue.

January 29, 2021

I was provided with fantastic customer service by the team at Automizely. I highly recommend them to anyone with a Shopify store.

Orthodox Depot
United States
1 day using the app
January 31, 2020

this is very helpful, and i dont know what else to say i dont know why you force me to use 100 characters lol

K-Pop Store
United States
About 1 month using the app
May 28, 2021

I find this app a mush have for every Shopify store. The customer care is amazing and it is so easy to use.

RoadStep
United States
1 day using the app
Edited December 1, 2019

easy to setup and fast,but am having issues with importing my subscribers list still not fixed although i contacted them a week ago.
also everyday the APP shows i have new subscribers but never show a list or email or anything !!!

nawazin
Saudi Arabia
About 2 months using the app
June 12, 2021

Great support! Had a question they resolved right away! Would love if there was a bit more freedom and flexibility in the email design. Its a great, easy to use tool as is however!

RAIN
United States
1 day using the app
Edited October 1, 2019

Looks promising enough. Just installed app and I have to test how it works. Will further review later. So far I give 5 star

Kareanne Harvey
South Africa
About 1 month using the app
AfterShip & Automizely replied October 11, 2019

Thank You for the review.
Do let us know if you need any assistance.
We are awaiting eagerly for the full review.

Edited November 23, 2020

So far the app is working well, but then again, I did just download it. I'm not very fond of my agent pressing for a review. I've had this app dowloaded for all of 45 minutes and after answering 1 question for me, Shahvaz was down my throat about a review. I didn't answer for 1 minute and Shahvaz came back telling me to send a message once I was done with the review. I just brushed it off and was going to leave a review after I've gotten a feel of the app and the agents/customer service. I asked a second question and was given the answer very quickly, but once again Shahvaz brought up leaving a review. The agents should at least try to make the customers feel as though they are really there to help because they want to and don't mind it, not because they want some grand review. Anyway, so far the app isn't causing any problems and has what I need, but we'll see what happens later on down the road. As for AfterShip & Automizely, train your agents you have for Automizely - 30+ Free Apps to do and be better.

Kui Kollections
United States
About 2 months using the app
AfterShip & Automizely replied November 23, 2020

Thank you for sharing your valuable feedback. At Automizely we never force or press our customers to leave reviews. We sincerely apologize for the bad experience you had. The feedback has been forwarded to the concerned team. The team will work on improving our training and make sure these incidents won't be repeated in the future.

In case you have any query or feedback, do reach out to us on the chat option available on your account or email us at support@automizely.com

Kind regards,
Mudit

November 1, 2021

Super application avec un support très réactif qui vous répond a la minute même avec le forfait gratuite.

Blackistes
France
1 day using the app
May 3, 2021

Just installed the app and works perfectly, easy to set up and customize with your own artwork and email layouts.

Silki
South Africa
1 day using the app
August 25, 2021

I use this app for our referral program and so far it's been easy to use and I'm happy with what's included in the free version. Their customer service is also very quick to respond and helpful.

Sassy Squatch Coffee
United States
1 day using the app