Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

February 21, 2022

This is good app but not good enough, because I can't add any popup for my new products, but good for subscription and discount.

bambursa
Türkiye
About 2 months using the app
AfterShip replied February 22, 2022

I am sorry to know that you are not happy with the fact that you are unable to add any popup for your new products.

Thanks for your valuable feedback. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

January 4, 2020

i have not use it because I do not know if I can customized the any of the information on the pop ups example: $10. off your first order. I have never made a dollar so how could i give away $10. not knowing what would be the sum of the first sale. Therefore, my sale coupon would have to be based on certain conditions

EVERYTHING TRENDY FASHION & MORE
Jamaica
2 months using the app
AfterShip replied March 4, 2020

Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip

December 16, 2021

Customer support is quick to respond and very helpful. The newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous. Other than that, a pretty good app.

Manga Bound
United Arab Emirates
About 2 months using the app
AfterShip replied December 16, 2021

I am glad to know that you are happy with the customer service support. Thanks for your suggestion about the newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous.

Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

July 8, 2021

Nice app. A lot of features to use and implement. The support is very fast and we can create popup and top bar in few steps without problems. I recommend it.

Cole Haan
Dominican Republic
2 days using the app
July 18, 2021

Best customer support chat team, fast response and detailed assistance. App it self also includes a wide range of functions for free!

ELESYA Skincare
Australia
2 days using the app
October 24, 2023

Easy to use and customer service got back to me right away, took care of my request with no issues. Thanks so much!

Matthias Media - resources for disciple making
United States
About 2 months using the app
AfterShip replied October 25, 2023

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 20, 2021

I'm new to this app but it is by far the best I've come across. User-friendly and awesome customer service. Thank you again, Nitish! (and the rest of the team at Automizely of course) ☺️

Longevity Labs
United States
2 days using the app
March 26, 2020

Just installed the app and so far so good.
Looking forward to seeing how it goes with hopefully bringing sales to my storefront @ https://sewgracefully.com/

Sew Graceful
United States
2 days using the app
AfterShip replied March 27, 2020

Hello,
We are glad that you have a good experience with app.
Thanks
Team AfterShip

December 10, 2022

Great tool !! So much is included here. It definitely works for my needs and I'm excited to play with some of the other features... Amazing customer service, as well. Aditya was very helpful.

Forcefield
United States
2 days using the app
May 31, 2020

Mobile app- can you add all collection on the mobile app customize
it only shows 7 collections...can you add all of them thanks

RENESSUPERDEALS
United States
2 months using the app
AfterShip replied June 1, 2020

Hello,
Thank you for your feedback. We have the option to add "All Collections" and you may add that using the URL: https://conversions.automizely.com/shopping/edit/51f927695e064e4ba0bd3504bf6477be
Please let us know if that was helpful and help us get an elevated rating.
Thanks
Team AfterShip