Reviews (6,377)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversions through its email campaigns, SMS updates, and pop-up forms. They appreciate its ease of setup, user-friendly interface, and features like the Flow Editor. The app is noted for its fast performance and reliable installation. Customer support is also a highlight, with staff members such as Jai, Ayushi, and Karan receiving praise for their responsiveness and professionalism.

Edited December 8, 2019

Its a pretty good app for it to be free. Pretty easy to learn how to work once you play around with it a few times. The settings option is sending me to aftership.com which is pretty annoying. If you have the app leave a review as it would be so much easier to be able to export the contact to mailchimp instead of downloading a cvs file. They need 500 i think to release the mailchimp feature

BodyKandie Beauty Spa
United States
About 1 month using the app
June 8, 2020

It does not work, I have tried some days and it did not have welcome email was sent to the email subscriber.

coozoya
China
About 1 month using the app
AfterShip replied June 9, 2020

Hello,
Thank you for your feedback. We have checked the Settings in your account and found that you have not enabled the Pop-up and hence the welcome emails are not being sent. Please note that the welcome emails are only for the popup subscribers.
Thanks
Team AfterShip

February 14, 2021

There are some small problems that I encountered in terms of pop-up window design. I hope in the near future the team will cope with this task

Ooh!Ondi
France
About 1 month using the app
May 7, 2020

Amazing app I recommend to anyone that is trying to add the app to your ecommerce store for enhanced

Invidia Protect
United States
1 day using the app
November 23, 2021

I think the app has a lot of wonderful features once you get a hang of learning how to use these different features and support is always available when you need

Par la mer
Canada
1 day using the app
April 13, 2021

Great customer service and very helpful - waiting for support from the developer to use this but so far so good.

Mark & Wake
United States
About 1 month using the app
AfterShip replied April 13, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely Team

August 15, 2021

This app helped me with my email marketing problem. But aside from that, they have more to offer more than just emails! Their support team is really responsive and helpful

u ok kid?
Canada
30 days using the app
AfterShip replied August 16, 2021

Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

May 10, 2021

Like that it's completely free, support was fast. Could have more email templates to choose from, other than that no complaints so far!

Hello Koai
Canada
30 days using the app
AfterShip replied May 10, 2021

Thanks for sharing your valuable experience. We are glad to know that you are enjoying our app.

We will surely take your suggestion into consideration as the user delight is our utmost priority. We are happy to serve you 24/7 with our live chat support option.

Regards,
Nitish
Team Automizely

April 18, 2020

非常有意思的APP,目前还在探索他的更多功能,很期待他能给我带来更多的收益和帮助。我看重他的倒计时功能和web推送功能,他很好的的结合了许多不同的强大的功能,并且是免费的。我们的业务才开始开展,期待他的表现。

sharkshape fitness
China
1 day using the app
October 29, 2020

It’s okay. I wish the pop ups didn’t have your brand in the bottom. Wish this could be something you guys update.

URBAN DESIGNZ & CLOTHING BOUTIQUE
United States
About 1 month using the app
AfterShip replied October 29, 2020

Thank you for your review. The option to remove our branding "Powered by Automizely" is already available on your account. We have updated the settings on your account and the option will be visible now. (Please refresh the page once to see the changes)

I hope this will make your experience a 5 star one. Eagerly waiting to see the update on the rating as well.

In case if you have any other query do reach out to the chat team via the chat option on the bottom right corner of your Automizely account. We are available 24 X 7.

Kind regards,
Mudit