Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited November 22, 2021

Customer service is top notch and really quick to respond to inquires. New to the app, but no issues so far.

Proper Designs
United States
1 day using the app
May 1, 2020

I can't find the abandoned cart emails that were sent by your app. I would like to see which email addresses your app has sent to and tally them with my customers' email addresses captured in my Shopify store.

Argos Doggo
United States
About 1 month using the app
AfterShip replied June 1, 2020

Hello,
Thank you for your feedback. We have checked your account and found that the Abandoned Cart emails are all disabled. You need to enable them to be able to send them to the target recipients.
Thanks
Team AfterShip

August 21, 2023

very good app help with email and sms sending and customizing my store to get more sale
and more buyers

Anime Light Galaxy
Israel
1 day using the app
Edited November 28, 2019

this site helped us increase sales and helped decrease abandoned carts. you should try and get it. love it

Mel's Secret
United States
About 1 month using the app
May 28, 2020

GorgeousIt is a great application, excellent and practical
It is a great application, excellent and practical

joudfi
Saudi Arabia
1 day using the app
Edited December 8, 2019

Its a pretty good app for it to be free. Pretty easy to learn how to work once you play around with it a few times. The settings option is sending me to aftership.com which is pretty annoying. If you have the app leave a review as it would be so much easier to be able to export the contact to mailchimp instead of downloading a cvs file. They need 500 i think to release the mailchimp feature

BodyKandie Beauty Spa
United States
About 1 month using the app
June 8, 2020

It does not work, I have tried some days and it did not have welcome email was sent to the email subscriber.

coozoya
China
About 1 month using the app
AfterShip replied June 9, 2020

Hello,
Thank you for your feedback. We have checked the Settings in your account and found that you have not enabled the Pop-up and hence the welcome emails are not being sent. Please note that the welcome emails are only for the popup subscribers.
Thanks
Team AfterShip

October 30, 2023

easy to use, straight foraward

Eternal Desire
United States
1 day using the app
February 14, 2021

There are some small problems that I encountered in terms of pop-up window design. I hope in the near future the team will cope with this task

Ooh!Ondi
France
About 1 month using the app
May 7, 2020

Amazing app I recommend to anyone that is trying to add the app to your ecommerce store for enhanced

Invidia Protect
United States
1 day using the app