Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited June 11, 2021

Amazing and swift customer support by Nitish! I have just started using the app and I was trying to remove the footer from the email draft. Swiftly removed. Really appreciate the service and and forward to using more of your service. Bravo!

瀧爪|TAKIZME
Japan
1 day using the app
May 2, 2022

Very good service and help offered by 24/7 support. I just started to use this app and it is absolutely perfect!

kissedbyanangelbeauty
Canada
1 day using the app
December 25, 2019

I got informed and updated with many helpful information. I will keep and continue using for my store.

artnhome
Germany
30 days using the app
February 15, 2021

I used this app to create a pop up on my Shopify store. It was easy to set up and customize as per my need.

Rana Cheikha
Lebanon
About 24 hours using the app
May 2, 2022

UYGULAMA İLE FARKLI BİR YÖNTEM İLE HEDİYE VERMEK KONUSUNDA ALDIĞIM DESTEK İÇİN SONSUZ TEŞEKKÜRLER -Yogesh harika bir yardımcı başarılar

THE QURAN STORE
Türkiye
About 23 hours using the app
Edited October 17, 2020

Wasted an hour... waited 7 min for the tech support to check on my previous query record only for him to come back and ask me to explain the problem again. Then he ''disappear'' for 30 min without a word...ask for a response and then he say he will check on the issue... all in all spend 1 hour without any solution. The tech support gave some misinformation in my previous query as well, seems like he doesn't know the app very well

Diamondgoldstar
Singapore
About 1 month using the app
AfterShip replied October 23, 2020

Thank you for sharing your feedback. We are really sorry to hear that you had a bad experience with our support. We will make sure this won't be repeated in the future.

We have sent you an email at your registered email address in order to discuss and fix the issue.

You can also reach out to us on the chat option available in your account or email us at support@aftership.com (24X7)

Kind regards,
Mudit

August 22, 2022

I Love it. I Love it. I Love it. I Love it. I Love it. I Love it. I Love it. I Love it. I Love it. I Love it. I Love it. I Love it.

Orant Neon
Singapore
About 23 hours using the app
June 28, 2021

I m using this app to create marketing pop ups, marketing emails and so far i am happy the way it works.

The Gourmet Pantry
Canada
21 days using the app
AfterShip replied June 29, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

May 18, 2021

A very easy to use one stop shop to turbo charge your conversions! Very impressed with customer service also. Highly recommended

Spice Cartel
United Kingdom
About 23 hours using the app
November 3, 2021

Very quick help, replies and great information. Aditya was very helpful. I'm shocked how easy it was to get a response. 5 stars!

The Fluffy Forge
United Kingdom
About 23 hours using the app