Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

December 1, 2021

Je mets juste 4 étoiles car je viens de l'installer sur ma boutique de bijoux faits main. À voir dans le temps. Pour l'instant service client par chat très rapide et efficace. Les fonctionnalités de base sont là avec possibilité d'affichage en français. Je regrette juste de ne pas pouvoir déplacer le widget car tout en bas de la page produit donc peu visible.

NuuniCrea
France
24 days using the app
AfterShip replied December 1, 2021

Nous sommes heureux de connaître votre expérience avec notre équipe d’assistance et nous vous remercions pour vos précieux commentaires.

Je suis désolé de savoir que vous ne pouvez pas déplacer le widget, il est toujours agréable de connaître les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et fournir une expérience engageante. J’ai pris note de vos suggestions et je les ai transmises à notre équipe produit.

Nous visons continuellement à améliorer l’application et à travailler sur les suggestions qui nous sont données par nos utilisateurs. Ainsi, à l’avenir, vous serez heureux de voir plus de fonctionnalités améliorées pour améliorer votre expérience avec l’application.

Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre équipe d’assistance est disponible 24h / 24 et 7h / 7 pour vous aider.

Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support+reviews@automizely.com

Cordialement,
Rupam Sarma Tamuli
Équipe Automizely.

March 9, 2021

This is the best app to import reviews and ratings, so easy to use and the customer service is too good.

lilacmart
India
21 days using the app
AfterShip replied March 10, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Automizely Team

June 23, 2021

Muito bom! comentários exportados de forma rápida e clara ! de forma gratuita!!! Recomendo a todos!

loja_brcompras
Brazil
21 days using the app
AfterShip replied June 23, 2021

Obrigado por compartilhar seus valiosos comentários.

Estamos abertos a qualquer sugestão. Informe-nos se tiver alguma sugestão que faça com que sua experiência conosco valha uma avaliação de 5 estrelas.

Estamos disponíveis 24 horas por dia, 7 dias por semana. Você sempre pode entrar em contato conosco através da opção de chat ao vivo disponível em sua conta ou envie um e-mail para support+reviews@automizely.com

Cumprimentos,
Neelima Aggarwal
Comentários do Team Automizely

July 28, 2021

This app is very easy to use and the support are very helpful! I was able to get things completed quickly.

Poochie & Me
Australia
19 days using the app
AfterShip replied July 28, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Team Automizely

March 19, 2022

I just installed the app. I am hoping that it will help me generate a new traffic flow by displaying product reviews and info.

BrinaBunny Activewear
United States
18 days using the app
AfterShip replied March 22, 2022

Thanks for your valuable feedback. We wish you all the best and we are sure that this app would help you to generate more traffic by displaying product reviews and information.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

April 24, 2022

I like this APP.It is the one I wanted.And the support is 24x7.They will give you kindly help! Dengqi

Epetproduct
China
18 days using the app
AfterShip replied April 25, 2022

Thanks for your valuable feedback about the app and its features.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

April 29, 2021

Just started using but going good so far. I expect it will work out well, and if I encounter any problems I know I can rely on exceptionally great customer support from them, as always, to quickly and efficiently solve any issues I run into.

First and Home
United States
18 days using the app
AfterShip replied May 3, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Nitish

November 23, 2021

Customer service responds quick and is very helpful. I unlocked unlimited reviews for free just by verifying my store.

Snug Stepper
United States
16 days using the app
AfterShip replied December 2, 2021

We are pleased to know about your experience with our support team and thanks for your valuable feedback.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely.

August 29, 2022

Although some widgets were not displayed, the customer service quickly gave relevant help. More specific cases I need to use first to understand.

WellnessSex
China
15 days using the app
AfterShip replied August 30, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our customer support. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Ankush Kumar
Team Automizely

May 4, 2021

Seems like a nice app. Haven't tried it much yet. Very helpful support. Thanks to Shahvaz for your assistance!

Fly Beauty
Belarus
15 days using the app
AfterShip replied May 4, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Automizely Team