Reviews (3,410)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its automated review collection. They appreciate the user-friendly interface, customizable widgets, and the ability to import previous reviews at no extra cost. The app is noted for its smooth and reliable performance. Exceptional customer support, quick response times, and multilingual communication are also highlighted, enhancing user satisfaction and accessibility.

July 24, 2024

Love ❤️

Express XWAY
United States
20 days using the app
AfterShip replied July 25, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always ...

Edited September 21, 2021

Very helpful & easy to use app. I wish it was more customizable (more font options for pre-made emails & better able to sync with Shopify Themes). I love the way automizely is set up, though. Customer support is always super responsive and helpful. Just got the app so I have a lot to learn!! Will change to 5-stars if it works re: generating more reviews/business.

Boob-eez
United States
Almost 3 years using the app
AfterShip replied September 21, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also found the app user-friendly and helpful.

We are ...

November 24, 2021

Very friendly customer service and easy installation - Would absolutely recommend to anyone who's looking for automated review emails

CLUB NOUVEAU
Australia
Over 2 years using the app
AfterShip replied December 1, 2021

Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service.

We are open to suggestions if you have any. It is always ...

Edited July 21, 2021

It was amazing . the app is amazing.i prefer others use this app. very easy to integrate and easy to import

INWEMART
United States
Over 2 years using the app
AfterShip replied July 22, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we ...

December 31, 2021

The team is very helpful and friendly, I especially liked talking with Aditi. So far I have no complaints about this app. It’s easy to customise and works very well.

HunniMelon
Barbados
About 2 years using the app
AfterShip replied December 31, 2021

We are pleased to know about your experience with our app and also Aditi from customer service support has been helpful.

Your feedback has been registered. It is always nice ...

Edited April 22, 2021

all i can say about customer service is they are the best. they are more then fast. they are helpful. the best.

Gen U Us Products
United States
About 2 years using the app
AfterShip replied April 23, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
...

October 21, 2022

Great app. Awesome customer service. The only downside is that I do think it makes my stores speed score a bit lower

connectcocrystals
United States
About 2 years using the app
AfterShip replied October 22, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our customer support. We are open to suggestions. It is always nice to understand the ...

December 29, 2022

great app, liked it. customer support is also good. fast response. customized options make it easy to use

Spectackle-smartglasses
India
About 2 years using the app
AfterShip replied December 30, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our application. We are open to suggestions. It is always nice to understand the ...

Edited December 1, 2021

I have been using the App now for a week or so and find it easy to use. Importing and changing reviews as well as assigning the reviews to products are easy. Easily publish or unpublish any review to display only the reviews you want. Had a issue with regards to the display of the stars on the Product and Collection pages, but customer service bumped it up to tech support and they resolved the ...

FurnishNook - Better Design and Quality Furniture
United Kingdom
About 2 years using the app
AfterShip replied December 2, 2021

Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service.

I am sorry to know that you are unable to export reviews ...

January 25, 2022

Awesome app and incredible support. Been searching for an app to display reviews and send review requests to my customers for a while now and Automizely just ticks all the boxes

Proudfeet
United States
Almost 2 years using the app
AfterShip replied January 26, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice ...