Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, versatile features, and excellent performance. They appreciate the ease of importing and showcasing product reviews, boosting product credibility. The customer support is praised for its promptness and helpfulness, including video call assistance. Merchants value the fair pricing, efficient live chat, and customizable widgets. The app is recognized for enhancing sales and customer engagement through email marketing, pop-ups, product recommendations, and abandoned cart recovery.

November 20, 2023

The reply was efficient, but the problem-solving was not efficient, finally, the problem was solved. Thank you, team.

DOVOH® Official | Professional Laser Level
China
About 1 year using the app
AfterShip & Automizely replied November 22, 2023

Thanks for your valuable feedback and for acknowledging our team's efficiency in responding to your inquiry.

We apologize for any inconvenience you had to face during the problem-solving process and really appreciate your understanding. Your feedback is crucial to our improvement efforts. We are happy the issue was resolved. Your insights will guide us in providing better service.

Please let us know if you have any other queries or feedback. We are available 24/7 via the chat option on your account or you can email us at support@automizely.com.

Regards,
Team Automizely Reviews

December 19, 2022

This an all in one App, it makes your process of setting up your store a lot easier especially on the Marketing side.

Straight Out of Morocco
Morocco
8 months using the app
AfterShip & Automizely replied December 19, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our application. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available over chat or via email at "support+reviews@automizely.com".

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

Edited January 7, 2023

The customer support is great. The app still needs a bit of improvments, but it works really great, you get your reviews, you can customize them/edit them. Would recomend

RP PRODUCTS
Latvia
3 months using the app
AfterShip & Automizely replied January 8, 2023

Thanks for your valuable feedback. We are glad to know that one of our colleagues was able to resolve your issue.
We are open to feedbacks and recommendations so kindly share it with us and we will try our best to ensure that your experience with us becomes a 5 star one.

Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account.

Regards,
Team Automizely Reviews

December 20, 2022

Its a decent app that lets you get most functionality for free. Customer service is nice, you have to go through them to get most of the stuff activated though.

Personify Pets
United States
9 months using the app
AfterShip & Automizely replied December 20, 2022

We appreciate your thoughtful comments about our app.

We are pleased that you found our application to be useful. We are amenable to ideas. It is always nice to be aware of our users' needs. We will make every effort to ensure that your time with us is deserving of a 5-star rating.

Please feel free to get in touch with us via live chat or email at support+reviews@automizely.com.

Regards,
Automizely Team

February 1, 2023

I'm giving it 4 stars because I haven't used it yet but I love the way everything is set up!! Can't wait to see how it is.

Kristen Dione
United States
3 months using the app
AfterShip & Automizely replied February 1, 2023

Thanks for your valuable feedback. We are excited to know that you are in love with our product.

We are open to feedback and recommendations, so kindly share them with us, and we will try our best to ensure that your experience with us becomes a 5-star one.

Please let us know if you have any other queries or feedback. We are available 24X7 via the chat option on your account or you can email us at support@automizely.com.

Regards,
Team Automizely Reviews

December 9, 2022

The after sales service is very good. Very prompt in solving problems. However, it slows down the loading speed of the web pages, expect improvement, thanks.

WNY-winny collection
Romania
6 months using the app
Edited March 15, 2023

nice app and very good support. some areas are can not be edit on widget. that should be fix.
thank you.

Delly Shop
Turkey
8 days using the app
AfterShip & Automizely replied March 15, 2023

Thanks for your valuable feedback. We are excited to know that you are in love with our product.

We are pleased that you found our application to be useful. We are amenable to ideas. It is always nice to be aware of our users' needs. We will make every effort to ensure that your time with us is deserving a high experience.

Please let us know if you have any other queries or feedback via live chat or email at support@automizely.com.

Regards,
Team Automizely

February 3, 2023

I recently purchased the 3D Electric Silicone Facial Cleanser and have been using it for a few weeks now. I have sensitive skin and was looking for a gentle, yet effective cleansing device to add to my skincare routine.

worldheybuystore
Australia
11 days using the app
AfterShip & Automizely replied February 3, 2023

Thanks for your feedback. However, this seems to be a review posted on behalf of a specific product, not the Reviews application.

Please let us know if you have any difficulties using the Reviews app so that we can help schedule a call for you with our experts.

You can also reach us via our live chat platform from your account or email us at support@automizely.com.

Looking forward to your response.

Regards,
Team Automizely

January 8, 2023

Seems great, not what
I needed this time around though since I was after a store review aggregator/collection not products, my bad

BMX Life
Australia
23 minutes using the app
AfterShip & Automizely replied January 8, 2023

Thanks for your valuable feedback. We are glad to know that you like our app.

I would like to inform you that as of now we have the feature to add a review for Products only. We are constantly working to enhance the features in our app and we'll surely work for store reviews in future too.

It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account.

Regards,
Team Automizely Reviews

January 1, 2023

i am very satisfied with the costumer assistant, my issued got don in less than 5 minuts, thank you..

harrysly
Germany
About 23 hours using the app
AfterShip & Automizely replied January 2, 2023

Thanks for your valuable feedback. We are glad to know that one of our colleagues was able to resolve your issue. I will surely pass on the feedback to you.

It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account.

Regards,
Team Automizely Reviews