Reviews (3,406)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and loyalty, which in turn increases sales. It is particularly noted for its ease in importing and managing customer reviews, enhancing product trust and branding. Features such as automated review collection, customizable widgets, and the ability to import reviews from other platforms are highlighted, alongside its user-friendly interface. The app is reported to perform smoothly, with automated emails enhancing its efficiency. Customer support is also a strong point, with the team being responsive and adept at resolving issues quickly through personalized service, including video calls and live chats.
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Be careful with this app - they do not allow you to download any reviews you collect through them! Installation is also tricky, and the support team takes around 2 working days to help you with the installation. The is the reason we cannot use this app, unfortuantely.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Shahvaz
Team Automizely
Not a user friendly app with all the coding needed to make it work with custom theme is a lot of work especially if you know nothing about coding
We are pleased to know about your experience with our app.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
Thank you so much for taking the time to share your valuable feedback.
Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
We have successfully removed the branding for you and one of our experts has sent you an email so we can join you for a screen share meeting to demonstrate about our application.
If you encounter any difficulties during the setup process or have any questions, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip