Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

November 8, 2022

had an issue adding the code so that the reviews show but their support team was very helpful. especially Sandiya. Thanks!

Planet Lux
United States
13 days using the app
AfterShip replied November 9, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our customer support. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

March 20, 2022

Very efficient customer service. So far the app works as intended and I have not experienced any issues.

The Preto Cafe
United Kingdom
13 days using the app
AfterShip replied March 22, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

May 17, 2021

It is a nice app to import reviews. Tushar is a nice guy who supported and helped me with answers to all my questions.

TreasureStand.com
United States
12 days using the app
AfterShip replied May 18, 2021

Thanks for your valuable feedback. We will surely pass on this feedback to Tushar. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,

Rupam

Team Automizely Reviews

Edited July 8, 2021

The apps is easy to use, however I am not able to edit and clean up the content. Will try uploading.

TotyAngel
Singapore
12 days using the app
AfterShip replied July 8, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

February 3, 2023

I recently purchased the 3D Electric Silicone Facial Cleanser and have been using it for a few weeks now. I have sensitive skin and was looking for a gentle, yet effective cleansing device to add to my skincare routine.

worldheybuystore
Australia
11 days using the app
AfterShip replied February 3, 2023

Thanks for your feedback. However, this seems to be a review posted on behalf of a specific product, not the Reviews application.

Please let us know if you have any difficulties using the Reviews app so that we can help schedule a call for you with our experts.

You can also reach us via our live chat platform from your account or email us at support@automizely.com.

Looking forward to your response.

Regards,
Team Automizely

June 3, 2021

This app works really well for my store. This app allows me to add any reviews that I need and adding them to my store is so easy

Evertor
United States
9 days using the app
AfterShip replied June 3, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely Reviews

Edited March 15, 2023

nice app and very good support. some areas are can not be edit on widget. that should be fix.
thank you.

Delly Shop
Türkiye
8 days using the app
AfterShip replied March 15, 2023

Thanks for your valuable feedback. We are excited to know that you are in love with our product.

We are pleased that you found our application to be useful. We are amenable to ideas. It is always nice to be aware of our users' needs. We will make every effort to ensure that your time with us is deserving a high experience.

Please let us know if you have any other queries or feedback via live chat or email at support@automizely.com.

Regards,
Team Automizely

July 1, 2021

We are not using the Ali Reviews part of the app but are using the request for reviews via email and will update review in a couple of days once we see if any unexpected behaviour occurs i.e. emails should only be sent to new customers not all historic ones. It would be useful if the reviews could be imported from Facebook, Google, etc.

City Books & Lotto
New Zealand
8 days using the app
AfterShip replied July 1, 2021

Thanks for your valuable feedback. We hope you will find our app useful.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

July 25, 2022

Customer service was fast and right to the point. i would definitely check the other features and definitely if i need to upgrade i will do so

mishnsamshop
United Kingdom
6 days using the app
AfterShip replied August 24, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our customer support and Review App. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

June 9, 2022

Very good app and the support team is very nice. There is a little difficult to install for new one. If you have some code knowledge it will be fine.

MIEAP
China
5 days using the app