Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliable performance. It's praised for its wide range of features, including collecting and showcasing product reviews, customizable interface, and seamless comment integration. The customer service is highly commended for its responsiveness and 24/7 technical support. Merchants also appreciate the easy setup and management, making it a top choice for online store owners.

August 25, 2022

I had a rocky start with the app importing reviews from the csv files. The support was not helpful at all. Once I figured out how to do it, without the help of their support, the support was helpful with the installation of the widgets and answering general questions about the app functionality. If they had helped me with the import, I'd give them 5 stars, as the app itself is fine.

ShelHealth
United States
1 day using the app
AfterShip & Automizely replied October 31, 2022

Thanks for your valuable feedback. I am sorry to hear that you didn't find the support helpful.

We are glad to know that you liked our App. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

March 24, 2021

Bien...................................................................................................

A-concept
France
1 day using the app
AfterShip & Automizely replied March 24, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Automizely Team

June 9, 2021

I contacted support to sort an issue with review imports and displaying on my site. The agent Ravi was very helpful in sorting my issues and removing their branding. So fare great customer service

Lifestyle Travel Trading
Australia
1 day using the app
AfterShip & Automizely replied June 10, 2021

Thanks for your valuable feedback. We are glad to know that one of our colleagues was able to resolve your issue. I will surely pass on the feedback to you.

It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account.

Regards,
Rupam
Team Automizely Reviews

April 26, 2022

I installed this review app just yesterday but I'm still waiting to see it work. I think it will! I wasn't able to see the star rating section in my product description but hopefully that works out.

Tallawah Naturals
United States
About 23 hours using the app
AfterShip & Automizely replied April 26, 2022

Thanks for your valuable feedback about the app and its features.

If you are facing issue with Star rating then kindly contact with us by an email and chat and we will surely help you with that.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Ankush
Team Automizely

January 1, 2023

i am very satisfied with the costumer assistant, my issued got don in less than 5 minuts, thank you..

harrysly
Germany
About 23 hours using the app
AfterShip & Automizely replied January 2, 2023

Thanks for your valuable feedback. We are glad to know that one of our colleagues was able to resolve your issue. I will surely pass on the feedback to you.

It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account.

Regards,
Team Automizely Reviews

Edited July 16, 2021

Yet to really use, was prompted too early to give a review. but i like other automizely apps so maybe this one too. customer service helpful in some cases

MountWiz Technologies™
South Africa
About 22 hours using the app
AfterShip & Automizely replied July 16, 2021

Thank you for your valuable review.

We are listening and we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

Trust, we work really hard to make our app user-friendly and provide a great support experience.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Nitish
Team Automizely

July 8, 2021

Great application ________________________________________________________________________________________________

Aki Pet Store
Singapore
About 22 hours using the app
AfterShip & Automizely replied July 8, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Rupam Sarma Tamuli
Automizely Team

April 9, 2022

eu gostei do aplicativo só que está dando muito erro, tem momento que não importa certo, mas dá para usar tranquilo.

OLDERNER
Brazil
About 20 hours using the app
AfterShip & Automizely replied April 11, 2022

Obrigado por seu valioso feedback sobre o aplicativo.

Lamento saber que você está recebendo erros no aplicativo. Peço desculpas pelo inconveniente.

Estamos abertos a sugestões. É sempre bom entender os requisitos de nossos usuários para que possamos atender suas expectativas e proporcionar uma experiência envolvente.

Se precisar de ajuda com o aplicativo, por favor, não hesite em entrar em contato conosco. Nossa "equipe de suporte" está disponível 24 horas por dia, 7º para ajudá-lo. Você sempre pode entrar em contato conosco através da opção de chat ao vivo disponível em sua conta ou e-mail para support+reviews@automizely.com

Faremos o possível para garantir que sua experiência conosco valha uma classificação de 5 estrelas

Respeitos,
Rupam
Team Automizely

November 10, 2021

es un poco confusa a veces pero es facil de manejar , para ser gratis es normal que funcione de esta manera

petimint
Spain
About 19 hours using the app
AfterShip & Automizely replied November 10, 2021

Gracias por sus valiosos comentarios.

Nos complace conocer su experiencia con nuestra aplicación.

Estamos abiertos a sugerencias si tiene alguna. Siempre es bueno entender los requisitos de nuestros usuarios para que podamos cumplir con sus expectativas y ofrecer una experiencia atractiva.

Si necesita ayuda con la aplicación, no dude en ponerse en contacto con nosotros. Nuestro "equipo de soporte" está disponible las 24 días de la semana, los 7 días de la semana para ayudarlo. Siempre puede contactarnos a través de la opción de chat en vivo disponible en su cuenta o enviarnos un correo electrónico a support+reviews@automizely.com

Haremos todo lo posible para asegurarnos de que su experiencia con nosotros valga una calificación de 5 estrellas.

Saludos
Neelima Aggarwal
Equipo Automizely

July 11, 2021

yes I think it is good I want video to andrsand how to send stars from aliexpres to my store in Shopify

XSHOPINGX
France
About 15 hours using the app
AfterShip & Automizely replied July 11, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Nitish Yadav
Team Automizely