Reviews (3,408)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

May 12, 2021

Great app, great support. A must have for every store. However, it would be nice if we could edit the request email sent to customers.

Adorbs Online
South Africa
29 minutes using the app
AfterShip replied May 12, 2021

Thank you for your review. 🤟 Request email customization is work in progress. This feature is coming soon. Please stay tuned!

Please refer to our product roadmap for updates. Thanks! https://roadmap.automizely.com/automizely-reviews

January 8, 2023

Seems great, not what
I needed this time around though since I was after a store review aggregator/collection not products, my bad

BMX Life
Australia
23 minutes using the app
AfterShip replied January 8, 2023

Thanks for your valuable feedback. We are glad to know that you like our app.

I would like to inform you that as of now we have the feature to add a review for Products only. We are constantly working to enhance the features in our app and we'll surely work for store reviews in future too.

It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account.

Regards,
Team Automizely Reviews

December 29, 2022

great app, liked it. customer support is also good. fast response. customized options make it easy to use

Spectackle-smartglasses
India
22 minutes using the app
AfterShip replied December 30, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our application. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available over chat or via email at "support+reviews@automizely.com".

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

June 3, 2022

Supports are really helpful. The app is really good. I hope this will help us more in the future. Thank you!

Guevarra's by Chef Laudico
Philippines
16 minutes using the app
AfterShip replied June 3, 2022

Thanks for your valuable feedback about the support staff.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

October 12, 2021

Solid app! Super easy to use and very efficient. Great customer service team. Only thing I would add is a function to upload to the home page, rather than just the product pages. Apart from that, it's great.

Kung Fu Shoes
Canada
AfterShip replied October 18, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also the app.

We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to add a function of uploading to the home page, rather than just the product pages.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam Sarma Tamuli
Team Automizely

February 27, 2024

California Import
Brazil
Over 1 year using the app
AfterShip replied February 28, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 13, 2023

Vessl
Finland
8 months using the app
AfterShip replied November 14, 2023

Thanks for your valuable feedback. We are excited to know that you are in love with our product.

We are open to feedback and recommendations, so kindly share them with us, and we will try our best to ensure that your experience with us becomes a 5-star one.

Please let us know if you have any other queries or feedback. We are available 24X7 via the chat option on your account or you can email us at support@automizely.com.

Regards,
Team Automizely Reviews