Reviews (3,411)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its automated review collection. They appreciate the user-friendly interface, customizable widgets, and the ability to import previous reviews at no extra cost. The app is noted for its smooth and reliable performance. Exceptional customer support, quick response times, and multilingual communication are also highlighted, enhancing user satisfaction and accessibility.

May 2, 2022

Still waiting to see how the app will work once customers start to leave their reviews on my products. The chat feature to get support was quite helpful and understanding of issues I as initially having and helped me work through them.

Lydia Jean's Little Ghost Shack
United States
41 minutes using the app
AfterShip replied May 2, 2022

Thanks for your valuable feedback about the app and its features.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the ...

May 12, 2021

Great app, great support. A must have for every store. However, it would be nice if we could edit the request email sent to customers.

Adorbs Online
South Africa
29 minutes using the app
AfterShip replied May 12, 2021

Thank you for your review. 🤟 Request email customization is work in progress. This feature is coming soon. Please stay tuned!

Please refer to our product roadmap for updates ...

January 8, 2023

Seems great, not what
I needed this time around though since I was after a store review aggregator/collection not products, my bad

BMX Life
Australia
23 minutes using the app
AfterShip replied January 8, 2023

Thanks for your valuable feedback. We are glad to know that you like our app.

I would like to inform you that as of now we have the feature to add a review for Products only. ...

June 3, 2022

Supports are really helpful. The app is really good. I hope this will help us more in the future. Thank you!

Guevarra's by Chef Laudico
Philippines
16 minutes using the app
AfterShip replied June 3, 2022

Thanks for your valuable feedback about the support staff.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the ...

October 12, 2021

Solid app! Super easy to use and very efficient. Great customer service team. Only thing I would add is a function to upload to the home page, rather than just the product pages. Apart from that, it's great.

Kung Fu Shoes
Canada
AfterShip replied October 18, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also the app.

We are continuously aiming to improve the ...

February 27, 2024

California Import
Brazil
Over 1 year using the app
AfterShip replied February 28, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always ...

November 13, 2023

Vessl
Finland
8 months using the app
AfterShip replied November 14, 2023

Thanks for your valuable feedback. We are excited to know that you are in love with our product.

We are open to feedback and recommendations, so kindly share them with us, ...