AfterShip Product Reviews

Absolutely horrible. It sent thousands of emails to every single customer we have ever had over the past six years asking for reviews of products they never even purchased. This was AFTER I had tried deleting the app and had even emailed them asking how to remove the app with no response. They finally got back to me days later with a super involved way to delete the subscription and then ...

Probably the worst customer service ever, it took almost a week for them to install a piece of code to show the review stars and still they didnt manage to do it. I remind them everyday they still dont do it.
I asked them to completely remove the code from my theme, they said yes we have removed the code and i uninstalled the app afterwards, still two piece of code was left on my website. I ...

Don't be fooled by their free plan. You're on a free trial for a week or two - and after that, you won't be able to collect any reviews, the "Write a review" button disappears and you'll be only able to display the reviews you've collected on your first 2-week trial.

It's a very "fine print" thing, with the free plan. They offer a free plan, but if the review app cannot collect simple text ...

The app wouldn't upload my past reviews even using the correct format required. I even had a customer service person assist me and they couldn't figure it out. The app has the potential to be great, but a key feature wasn't working.

Product review Cant be Visible To All Custom Landing pages and Some Shopify themes ,

I asked for help and They Refused to Add link to website Saying " You need a Paid Plan " How can someone buy the plan without help of developers and see the theme to himself? All they do is send you links and you try at your own. i can send all screenshots on the conversations.

after saying that i will ...

i wanted to have rating stars on home page right under the title which option was not available and on neither on product page, but support team was nice and helpful. consider my one star as 5 star just for the support team.

Didnt remove "Powered by Auutomizely" at bottom of page, even though they claimed they would do it for free.

Al principio bien, la app me gusta pero el soporte no te ayuda y solo te manda a que tu hagas cosas àra despues nada pedirmas mas cosas, lo siento pero no la recomiendo

Do not install it if you see that it is free. It totally messed up my store.
This application is not added to the review tab. Comments appear in the footer(LOL).
Customer service is like a robot. Just keeps saying that we will improve it. A complete disgrace.

Extremely bad support, doesn't even speak english i suppose he is using a translation. However the app don't support danish and, doesn't sort by languages, not sure whether they are going to charge you in the future, app leaves code when uninstalled, including - Google Snippets and Review widgets. Make sure you create a duplicate of your current theme before downloading this app. But i recommend ...