Reviews (3,411)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its automated review collection. They appreciate the user-friendly interface, customizable widgets, and the ability to import previous reviews at no extra cost. The app is noted for its smooth and reliable performance. Exceptional customer support, quick response times, and multilingual communication are also highlighted, enhancing user satisfaction and accessibility.

May 27, 2022

New to app but like what I see so far. Customer service was very helpful in getting the app working for my website.

The Sock Bag, LLC
United States
Over 1 year using the app
AfterShip replied June 3, 2022

Thanks for your valuable feedback about the customer service support.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand ...

Edited October 27, 2022

so far so good havent had a chance to check it all out yet but will be able to look more into other aspects hope that it is useful

Retail therapy
United States
Over 1 year using the app
November 9, 2021

Works like it should be. The app is pretty straight forward to setup and configure. Really like it.

LALA AUSTRALIA
Australia
Over 1 year using the app
AfterShip replied November 10, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app.

We are open to suggestions if you have any. It is always nice to understand the ...

March 8, 2022

Super easy to use and support is great and very easy to work with. I haven't used it long enough to get any reviews but hopefully it provides value to the company

Dugout Sports
United States
Over 1 year using the app
AfterShip replied March 8, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice ...

October 11, 2022

There are a few features I would like to be customisable but apart from that, its a very good app and service.

LUV
United Kingdom
Over 1 year using the app
AfterShip replied October 31, 2022

Thanks for your valuable feedback.

We are glad to know that you liked our App. We are open to suggestions. It is always nice to understand the requirements of our users so ...

Edited May 30, 2021

i used this help to get reviews on my products and it's really awesome but there is no any option for the customers to give review manually on product page please just add this feature and your app will be the no. 1 customer support is also very helpful thanks Priyanka for helping me

Classy Apple
India
Over 1 year using the app
AfterShip replied May 31, 2021

Thank you for your valuable feedback. We are pleased to know that you liked our app.

Your feedback has been noted. I understand you would like to have the option of giving ...

Edited September 30, 2021

The app was quick and easy to install. My initial tests showed an issue with displaying the email in Thunderbird. The support team passed this on to the developers who fixed the problem. I found it reassuring that they acted to fix the issue.

CritterCrates
Australia
About 1 year using the app
AfterShip replied October 18, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that ...

September 13, 2021

The support is amazing They are quick and efficient. Willing to help. I have only 4 star because I literally just installed the app and will give further update in the future. However so far the features seems promising

Kozmix
United States
About 1 year using the app
AfterShip replied September 15, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support.

We are continuously aiming to improve the application and work upon ...

August 23, 2022

Just started using this for another client so fa excellent support installed no issue at all so very please

CaterserveUK
United Kingdom
About 1 year using the app
AfterShip replied August 24, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our Review App & also it was able to meet your expectations. We are open to suggestions. ...

July 28, 2021

I use this app for importing reviews . Its really good especially for Free... it does what I need it to do. The reviews are a little large but that maybe my theme as well I have to look into it a little more. Customer service was very helpful in the beginning when I had questions and took care of everything right away.

Confident Trends
Canada
About 1 year using the app
AfterShip replied July 28, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we ...