Reviews (3,408)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

September 1, 2022

So far so good. the support team was really helpful in getting us setup. We look forward to using the app to collect review from our future customers.

I Belong to a POet
Canada
Over 1 year using the app
AfterShip replied September 2, 2022

Feedback like this makes it all worth it! Thanks for taking the time to write that. We post regular updates and product info on our social media channels. Feel free to follow along 😁

May 27, 2022

New to app but like what I see so far. Customer service was very helpful in getting the app working for my website.

The Sock Bag, LLC
United States
Over 1 year using the app
AfterShip replied June 3, 2022

Thanks for your valuable feedback about the customer service support.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

Edited October 27, 2022

so far so good havent had a chance to check it all out yet but will be able to look more into other aspects hope that it is useful

Retail therapy
United States
Over 1 year using the app
November 9, 2021

Works like it should be. The app is pretty straight forward to setup and configure. Really like it.

LALA AUSTRALIA
Australia
Over 1 year using the app
AfterShip replied November 10, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

March 8, 2022

Super easy to use and support is great and very easy to work with. I haven't used it long enough to get any reviews but hopefully it provides value to the company

Dugout Sports
United States
Over 1 year using the app
AfterShip replied March 8, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

October 11, 2022

There are a few features I would like to be customisable but apart from that, its a very good app and service.

LUV
United Kingdom
Over 1 year using the app
AfterShip replied October 31, 2022

Thanks for your valuable feedback.

We are glad to know that you liked our App. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

Edited May 30, 2021

i used this help to get reviews on my products and it's really awesome but there is no any option for the customers to give review manually on product page please just add this feature and your app will be the no. 1 customer support is also very helpful thanks Priyanka for helping me

Classy Apple
India
Over 1 year using the app
AfterShip replied May 31, 2021

Thank you for your valuable feedback. We are pleased to know that you liked our app.

Your feedback has been noted. I understand you would like to have the option of giving reviews manually on product pages. We will try our best to ensure that your experience with us becomes a 5 star one.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around Automizely Reviews.

Regards,

Rupam

Team Automizely Reviews

Edited September 30, 2021

The app was quick and easy to install. My initial tests showed an issue with displaying the email in Thunderbird. The support team passed this on to the developers who fixed the problem. I found it reassuring that they acted to fix the issue.

CritterCrates
Australia
About 1 year using the app
AfterShip replied October 18, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam
Team Automizely

September 13, 2021

The support is amazing They are quick and efficient. Willing to help. I have only 4 star because I literally just installed the app and will give further update in the future. However so far the features seems promising

Kozmix
United States
About 1 year using the app
AfterShip replied September 15, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

August 23, 2022

Just started using this for another client so fa excellent support installed no issue at all so very please

CaterserveUK
United Kingdom
About 1 year using the app
AfterShip replied August 24, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our Review App & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Ankush Kumar
Team Automizely