Reviews (3,411)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its automated review collection. They appreciate the user-friendly interface, customizable widgets, and the ability to import previous reviews at no extra cost. The app is noted for its smooth and reliable performance. Exceptional customer support, quick response times, and multilingual communication are also highlighted, enhancing user satisfaction and accessibility.

December 10, 2020

ı have never seen WORST APP BEFORE WORST APP WORST CUSTOMER SERVİCE I UPLOAD THİS STUPİD APP AND I ALREADY DELETE APP AND THE DELETE CODE STİLL ON MY WEBSİTE. I SEND 1000 EMAİL THE APP DEVELOPER AND THEY DONT REPLY OR MAKE ANYTHİNK

Topbrand.store
United Kingdom
22 minutes using the app
AfterShip replied December 10, 2020

Dear customer from Topbrand,

This the product owner of this app Yi. And I am really sorry for your unwell experience with the app!

I really understand the frustration of ...

December 5, 2020

it is by far the worse. even if you delete the app, you will still have the reviews on your product pages...

amazinglypets
United States
9 minutes using the app
AfterShip replied December 5, 2020

Hi dear customer from Amazinglypets,

We apologize to you for encountering this issue! In the earlier versions of this app, you would need to switch the widget off manually ...

December 8, 2021

I was really expecting more from this app. Can't send review requests manually or to anyone who purchased something from before the app was installed. Contacted support about this, not sure what happened but my scheduled emails disappeared. Then every support advisor I spoke to didn't understand my problem and gave useless solutions that have nothing to do with my problem. Really wanted to like ...

Nerdish Games
Canada
AfterShip replied December 9, 2021

I can see that you are concerned about not being able to send review requests manually or to anyone who purchased something before the app was installed. Also, you are not ...