Reviews (3,410)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its automated review collection. They appreciate the user-friendly interface, customizable widgets, and the ability to import previous reviews at no extra cost. The app is noted for its smooth and reliable performance. Exceptional customer support, quick response times, and multilingual communication are also highlighted, enhancing user satisfaction and accessibility.

December 5, 2020

it is by far the worse. even if you delete the app, you will still have the reviews on your product pages...

amazinglypets
United States
9 minutes using the app
AfterShip replied December 5, 2020

Hi dear customer from Amazinglypets,

We apologize to you for encountering this issue! In the earlier versions of this app, you would need to switch the widget off manually before uninstallation. We have heard you and we already upgraded the app. Now the reviews will disappear automatically after uninstallation. Also we opened live-support in the app to assist you better. Please feel free to head back and give a try on our new version!

And thank you so much for feedback to us that we can reflect and improve on our side :)

Best,
Yi

December 8, 2021

I was really expecting more from this app. Can't send review requests manually or to anyone who purchased something from before the app was installed. Contacted support about this, not sure what happened but my scheduled emails disappeared. Then every support advisor I spoke to didn't understand my problem and gave useless solutions that have nothing to do with my problem. Really wanted to like this app.

Nerdish Games
Canada
AfterShip replied December 9, 2021

I can see that you are concerned about not being able to send review requests manually or to anyone who purchased something before the app was installed. Also, you are not getting the expected help from customer service support. I am sorry for the inconvenience this has caused you.

It is our constant endeavor to delight our users and make their experience with the app useful. We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can also contact us via the live chat option available on your account or email us at:

support+reviews@automizely.com

We sincerely regret the inconvenience caused to you.

Regards,
Rupam
Team Automizely Reviews