Reviews (3,408)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

July 28, 2021

I use this app for importing reviews . Its really good especially for Free... it does what I need it to do. The reviews are a little large but that maybe my theme as well I have to look into it a little more. Customer service was very helpful in the beginning when I had questions and took care of everything right away.

Confident Trends
Canada
About 1 year using the app
AfterShip replied July 28, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

November 5, 2022

Great customer service. Help me with me issues and made sure everything worked before i left. Thanks

2306BLACK.COM®
United States
About 1 year using the app
AfterShip replied November 5, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our customer support. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

January 23, 2022

I used this app to turn on post purchase requests for reviews it was easy to use and the support was excellent in fulfilling help requests.

Waggies
Bermuda
About 1 year using the app
AfterShip replied January 24, 2022

We are pleased to know about your experience with our app and also customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

January 20, 2022

Subash assisted me with the errors i had encountered while uploading the reviews. Overall, is an easy to use app and can be quickly integrated into the website!

Season of Dawn
Singapore
About 1 year using the app
AfterShip replied January 20, 2022

We are pleased to know about your experience with our app and also Subhash from customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

February 16, 2022

I like this app, pretty easy to get reviews and hoping soon to have automatically publish reviews. They keep releasing new features as well which has been good.

kFIT
Canada
12 months using the app
AfterShip replied March 4, 2022

We are pleased to know about your experience with our app and the new features.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

July 17, 2022

I used this app, its good. Customer support is also cooperative and helpful. I hope they will introduce some more useful features in the future

Best Diamond Paintings
United Kingdom
11 months using the app
AfterShip replied August 24, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our Review App & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

November 19, 2022

I think this is a fabulous app, however, I had annoying issues since the Shopify update and that caused me to have issues with the app for over a month. While the support is usually phenomenal, this issue seemed to be tricky for everyone to resolve, leaving me frustrated and overwhelmed. But my faith in this app was restored by the wonderful support of Aditi. As I was about to switch to a different app, she went above and beyond to figure out the issue with Aliexpress and resolve my issue. She spent HOURS with me figuring it out. Despite the occasional software glitch, Aditi has kept me as a loyal and happy customer!

PikaBoutique
Canada
10 months using the app
AfterShip replied November 19, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We are actively working on your concern please be assured.

You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Team Automizely

December 20, 2022

Its a decent app that lets you get most functionality for free. Customer service is nice, you have to go through them to get most of the stuff activated though.

Personify Pets
United States
9 months using the app
AfterShip replied December 20, 2022

We appreciate your thoughtful comments about our app.

We are pleased that you found our application to be useful. We are amenable to ideas. It is always nice to be aware of our users' needs. We will make every effort to ensure that your time with us is deserving of a 5-star rating.

Please feel free to get in touch with us via live chat or email at support+reviews@automizely.com.

Regards,
Automizely Team

July 1, 2022

i have a store with unique products meaning one piece for each item , and had an issue with reviews is gone right after the product sold out .
this app solved this problem by keeping all the reviews in a sidebar and homepage .
Thank you

مجوهرات الشيخ سعيد
Jordan
9 months using the app
AfterShip replied July 1, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our Review App & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

December 27, 2021

I appreciate the wick and friendly responses from customer service. The features really help my store start to get traction .

Shop On Epiphany Lane
United States
8 months using the app
AfterShip replied December 27, 2021

We are pleased to know about your experience with our app and also the customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely