Reviews (3,411)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its automated review collection. They appreciate the user-friendly interface, customizable widgets, and the ability to import previous reviews at no extra cost. The app is noted for its smooth and reliable performance. Exceptional customer support, quick response times, and multilingual communication are also highlighted, enhancing user satisfaction and accessibility.

November 5, 2022

Great customer service. Help me with me issues and made sure everything worked before i left. Thanks

2306BLACK.COM®
United States
About 1 year using the app
AfterShip replied November 5, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our customer support. We are open to suggestions. It is always nice to understand the ...

January 23, 2022

I used this app to turn on post purchase requests for reviews it was easy to use and the support was excellent in fulfilling help requests.

Waggies
Bermuda
About 1 year using the app
AfterShip replied January 24, 2022

We are pleased to know about your experience with our app and also customer service support has been helpful.

Your feedback has been registered. It is always nice to know the ...

January 20, 2022

Subash assisted me with the errors i had encountered while uploading the reviews. Overall, is an easy to use app and can be quickly integrated into the website!

Season of Dawn
Singapore
About 1 year using the app
AfterShip replied January 20, 2022

We are pleased to know about your experience with our app and also Subhash from customer service support has been helpful.

Your feedback has been registered. It is always ...

February 16, 2022

I like this app, pretty easy to get reviews and hoping soon to have automatically publish reviews. They keep releasing new features as well which has been good.

kFIT
Canada
12 months using the app
AfterShip replied March 4, 2022

We are pleased to know about your experience with our app and the new features.

We are continuously aiming to improve the application and work upon the suggestions given to ...

July 17, 2022

I used this app, its good. Customer support is also cooperative and helpful. I hope they will introduce some more useful features in the future

Best Diamond Paintings
United Kingdom
11 months using the app
AfterShip replied August 24, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our Review App & also it was able to meet your expectations. We are open to suggestions. ...

November 19, 2022

I think this is a fabulous app, however, I had annoying issues since the Shopify update and that caused me to have issues with the app for over a month. While the support is usually phenomenal, this issue seemed to be tricky for everyone to resolve, leaving me frustrated and overwhelmed. But my faith in this app was restored by the wonderful support of Aditi. As I was about to switch to a ...

PikaBoutique
Canada
10 months using the app
AfterShip replied November 19, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We are ...

December 20, 2022

Its a decent app that lets you get most functionality for free. Customer service is nice, you have to go through them to get most of the stuff activated though.

Personify Pets
United States
9 months using the app
AfterShip replied December 20, 2022

We appreciate your thoughtful comments about our app.

We are pleased that you found our application to be useful. We are amenable to ideas. It is always nice to be aware of ...

July 1, 2022

i have a store with unique products meaning one piece for each item , and had an issue with reviews is gone right after the product sold out .
this app solved this problem by keeping all the reviews in a sidebar and homepage .
Thank you

مجوهرات الشيخ سعيد
Jordan
9 months using the app
AfterShip replied July 1, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our Review App & also it was able to meet your expectations. We are open to suggestions. ...

December 27, 2021

I appreciate the wick and friendly responses from customer service. The features really help my store start to get traction .

Shop On Epiphany Lane
United States
8 months using the app
AfterShip replied December 27, 2021

We are pleased to know about your experience with our app and also the customer service support has been helpful.

Your feedback has been registered. It is always nice to know ...

December 19, 2022

This an all in one App, it makes your process of setting up your store a lot easier especially on the Marketing side.

Straight Out of Morocco
Morocco
8 months using the app
AfterShip replied December 19, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our application. We are open to suggestions. It is always nice to understand the ...