Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

July 1, 2022

i have a store with unique products meaning one piece for each item , and had an issue with reviews is gone right after the product sold out .
this app solved this problem by keeping all the reviews in a sidebar and homepage .
Thank you

مجوهرات الشيخ سعيد
Jordan
9 months using the app
AfterShip replied July 1, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our Review App & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

December 27, 2021

I appreciate the wick and friendly responses from customer service. The features really help my store start to get traction .

Shop On Epiphany Lane
United States
8 months using the app
AfterShip replied December 27, 2021

We are pleased to know about your experience with our app and also the customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

December 19, 2022

This an all in one App, it makes your process of setting up your store a lot easier especially on the Marketing side.

Straight Out of Morocco
Morocco
8 months using the app
AfterShip replied December 19, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our application. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available over chat or via email at "support+reviews@automizely.com".

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

July 20, 2021

I used this app about 10 days, I feel so good about it. And it helps a lot. But only one reget is this app can't upload the video review to products. Hope it will improve later. Good app

Wetop- tech
China
8 months using the app
AfterShip replied July 21, 2021

Thanks for your valuable feedback.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

December 24, 2021

Quick respond and quick fix. I enjoy reaching out for help to help myself learn how this E-commerce business works.

mohanboutique
United States
7 months using the app
AfterShip replied December 24, 2021

We are pleased to know about your experience with our app and also the customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

June 7, 2022

I used this app to help me with customer reviews, amazing app, I like how it gives you different styles

ParaParkerStuff
United States
7 months using the app
November 3, 2021

Great looking app with nice features. Ankush from support team was quick, helpful and very courteous. Too bad the name of the reviewer is not displayed in full. I will make it a perfect 5 stars as soon as they add the uncovered name feature to the app.

InnoApp
Canada
7 months using the app
AfterShip replied November 3, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond.

We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to display the Full name of customers.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Team Automizely

July 3, 2021

Brilliant app but is missing a few things I would like. For example, I'd love to change the colour of the star rating instead of it being yellow. Also, the review request emails are great but I'd love to be able to send a second email to my customers to offer them a discount once they have left a review instead of having to manually do it. Other than that I love the app!

BB Cosmetics
United Kingdom
7 months using the app
May 8, 2021

This app help me a lot but would be great if we had a buttom to remove undesired reviews imported by mistake to Shopify Database (not only to Hide but to delete from Database)

Loja Huse
Brazil
7 months using the app
AfterShip replied May 8, 2021

Thank you for your kind words.

Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience best one.

Regards,
Automizely Team

September 13, 2021

Satisfied, the app is really useful and has a supereasy interface. The import of the reviews works perfectly. Support is very helpful and quick. Suggestion: I would like to customize a little more the style of the email sent to the Clients, but it's already a good level of customization.

PurrStyle
Italy
6 months using the app
AfterShip replied September 13, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.  I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely