Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

March 23, 2024

Great application and the Akanksha assistant solved my problem very quickly, I recommend it !

My Store
France
4 months using the app
June 21, 2024

Excellent

Glowista Cosmetics
Australia
8 days using the app
March 21, 2024

My experience was phenomenal with this app. Every time I needed help, the nice agents were here to assist me from start to finish. I communicated with two nice agents who stopped at nothing to help answer all of my questions and assisted me with what I need to make my business run as smoothly as possible.

Trendy Fashions R-US LLC
United States
About 18 hours using the app
April 27, 2024

I love this app! My website just went leap years ahead. The customer service is A+ every time — literally solved every issue. Thanks so much!

Starlite Smile
United States
1 day using the app
February 22, 2024

This app is great! Easy to use and a great support to my online shop!

The Adventuress Soap Co®
United States
4 months using the app
December 11, 2023

Good understanding, even better support . Thanks Again.

Heatsons
Slovenia
3 months using the app
December 12, 2023

It is very convenient to use and the customer service is also very good. They are always available to answer our questions. Highly recommended!

Carputech
China
11 days using the app
February 14, 2024

Very intuitive application, competent and fast support

Qarted
Poland
3 months using the app
November 25, 2023

The app is really easy to set up and use while the support theme answers promptly and efficiently :)

Print Matey
United States
4 months using the app
January 23, 2024

Sometimes it seems like technology companies excusably deprioritize customer service. Not so with AfterShip Reviews. Every interaction I've had with their team has been professional and pleasant. There's a lot to be said for an app with such a strong commitment to customer satisfaction.

Emirates Cart
United Arab Emirates
6 days using the app