Reviews (3,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.
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Good app, and very reactive support! It was easy to import product reviews from aliexpress . You can also manage each review individually.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Regards,
Automizely Team
Easy to use app and customer support is responsive and helpful. However some common features on other review apps still in development (e.g. home page reviews, discounted coupons for reviewed customers etc) - although a roadmap is available showing progress.
Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also found the app user-friendly and helpful.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.
Regards,
Rupam
Team Automizely
I used this app and a lot in my product reviews, that's it for now, if you see anything else come here to talk.
Thanks for your valuable feedback about our app.
We are glad to know that you liked our customer support. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Lovish Khas
Team Automizely
I am just placing my first product reviews and learning how things are set up. It seems like a good app.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Automizely Team
This app is really great. Not only can customers leave reviews, but you can also import reviews in other places where your brand exists. It's especially great for new stores and people who're looking for reviews. However, these isn't much customization with this app. For example, all reviews appear at the very bottom of your page. If you wanted to move them up or apply a different style, it's not always possible. Great app, but could use a few options for different stores and themes.
Thanks for your valuable feedback.
We are pleased to know about your experience with our app and support team.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Neelima Aggarwal
Team Automizely
It is very useful and helpful this app. It was that is missed in my store. The support team is answer fast and resolve the problems.
We are pleased to know about your experience with our app and also the customer service support has been helpful.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
Great app
Only thing I would say would be great if you could email previous customers who have purchased prior to downloading app
Thanks for your valuable feedback. I am glad to know that you are happy with the app.
We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to add the function of emailing previous customers who have purchased prior to downloading the app.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.
Regards,
Rupam Sarma Tamuli
Team Automizely
Is this app actually free? Why is it telling me I have 2 weeks left for free trial? Is this app actually free? Why is it telling me I have 2 weeks left for free trial?
Thanks for your valuable feedback.
I would like to inform you that we are providing 14 days Free trial so that you can explore the features inside this app. You needs to upgrade and we will provide you 6 months Free subscription with this app.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Automizely
So far so good. I asked about making the reviews appear above the other items bar and apparently it's a feature they are working on.
Thank you for your valuable feedback. We are pleased to know that you liked our app.
Your feedback has been noted. We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Rupam
Team Automizely Reviews
I'm giving it 4 stars because I haven't used it yet but I love the way everything is set up!! Can't wait to see how it is.
Thanks for your valuable feedback. We are excited to know that you are in love with our product.
We are open to feedback and recommendations, so kindly share them with us, and we will try our best to ensure that your experience with us becomes a 5-star one.
Please let us know if you have any other queries or feedback. We are available 24X7 via the chat option on your account or you can email us at support@automizely.com.
Regards,
Team Automizely Reviews