Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatile features such as collecting and showcasing product reviews, importing reviews, and setting up custom comments. It's praised for its smooth performance, customization options, and automated emails. The 24/7 customer support is highly commended. Merchants find the pricing fair and report a positive impact on sales and customer engagement. The app also facilitates easy management of negative feedback.

February 27, 2024

Great service. Very fast response from support and they are very helpful.

SanTech Online Store
Zimbabwe
About 2 months using the app
February 26, 2024

Good app to create fast reviews.

Anbernic.io
United Kingdom
About 1 month using the app
January 8, 2024

Loving it really great features and awesome customer service especially pooja

PachaWear
Finland
Over 1 year using the app
April 26, 2024

So far so good!

Kurapiaplugs.com
United States
5 months using the app
April 3, 2024

Fast and efficient support!

The Box PL 3.0
Brazil
11 months using the app
March 21, 2024

Love, Love Love

Meca's Treats LLC
United States
Over 1 year using the app
January 23, 2024

Sometimes it seems like technology companies excusably deprioritize customer service. Not so with AfterShip Reviews. Every interaction I've had with their team has been professional and pleasant. There's a lot to be said for an app with such a strong commitment to customer satisfaction.

Emirates Cart
United Arab Emirates
6 days using the app
May 3, 2024

AfterShip Reviews simplified what is often messy - but vital - task of collecting and managing customer's valuable reviews. As opposed to before we implemented AfterShip Reviews, seeing the response to our efforts and facilitating user engagement was just non-exempted flailing. Conversely, now we run optimized workflows bolstered with the platform's structured review automation controls helps us sort & capture feedback - this way we identify promptly any gaps we can resolve before they escalate.

ShopNebu
Israel
26 minutes using the app
Edited March 12, 2024

Very good support from Jai! He solved all my issues in just a few hours time and I am really impressed by the good result! Many thanks!

filtreratvatten.nu
Sweden
Over 1 year using the app
February 14, 2024

perfect, so good

WeSolare
Italy
2 months using the app