Reviews (789)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust and increasing conversions through easy management and display of reviews, especially photo reviews. Its interface is user-friendly and visually appealing, with features like review import and automated emails for collecting reviews. The app performs smoothly, enhancing site aesthetics without causing slowdowns. Customer support is highlighted as quick, helpful, and proactive in resolving issues.

September 24, 2025

It took a while to get to the bottom of a technical glitch we were having, but Sadhan was so helpful! He got to the bottom of it, had the tech team fix the issue ASAP, and then followed up with me! Thank you, thank you!

Atenti
United States
Over 3 years using the app
May 15, 2025

My customers keep getting emails sent from @aftership which terribly confuse them, and of course they don't leave a review.

This company keeps sneakily switch my company email to their own to promote themselves at your expenses.

If I had known they do such thing I would not have used any of their services. I'm moving my whole techstack elsewhere

iSquaredYoga
Belgium
11 months using the app
AfterShip replied May 20, 2025

Hello iSquaredYoga Team,

Thank you for sharing your feedback.

We apologise for the inconvenience caused, and we have identified the root cause of the issue. The issue resulted from a bug, which was identified and fixed after the incident was reported.

Our team has assured that this incident will not impact the review request emails going forward. We appreciate your patience, and feel free to contact us if you face any issues in future.

Regards,
Shafiq Alam
Team AfterShip

August 16, 2025

So far. this is the Best looking reviews that is both easy to navigate and effective.

LumiStones
Philippines
About 1 month using the app
February 4, 2025

AfterShip Reviews is an absolute must-have for any Shopify store owner looking to boost customer trust and conversions. The app makes it incredibly easy to collect, manage, and display customer reviews with photos. Customer support is top-notch, quick responses and helpful solutions every time. If you're serious about building social proof, AfterShip Reviews is the way to go!

Sparkimel
Finland
7 months using the app
February 7, 2024

The customer service of AfterShip Reviews is truly amazing! The beauty of this app + a knowledgeable and responsive support team equals a no-brainer decision on purchasing. Their ability to help guide a non-techie like me in making key decisions reinforces why I chose AfterShip.

TwinkyLuxyDress
United States
Over 2 years using the app
Edited January 5, 2024

Great app & very useful in collecting the feedbacks

Tuff Gear
Australia
About 2 years using the app
Edited March 12, 2024

All my questions answered. Great app with many features! 5 stars!! It will help my business grow with product reviews. I love the extra features it comes with. Sandiya was helpful, quick and very nice. Thank you!!

Update 3/12/24 Had a slight issue and Sadhan was very patient and helpful. App still working great!

The Pink Vendur
United States
About 2 years using the app
Edited January 24, 2024

Allows for me to easily share product reviews and see what my customers think of my products. So easy to use and totally worth it! Their customer service is always readily available and helpful every time I have needed their assistance.

EverWoof
United States
About 2 years using the app
March 20, 2024

I really like the app. I've found it easy to navigate and respond to customers. I would recommend it to others also.

Four Kids Toys
United Kingdom
About 2 years using the app
Edited November 13, 2025

If i could rate this app as a zero stars I would!!! I reached out to support agent who said it would take him 10-15 mins, it took him almost 30 mins and he didnt respond back or fix the issue. The agent name is Arun.

NatureSheMade
United States
About 2 years using the app