Reviews (690)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate syncing products from Shopify to TikTok Shop, enhancing operational efficiency and potentially boosting sales. It streamlines product syncing and order fulfillment, with a user-friendly interface after initial setup. The customer support is highlighted as responsive and helpful, offering direct assistance and extended free trials to ensure merchant satisfaction before financial commitment.

October 22, 2023

very helpful customer service

The Wrapistry
United Kingdom
4 months using the app
AfterShip replied October 23, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited March 4, 2021

This app has a big problem with checkout - orders are in the abandoned checkout list and nothing is happening. Left this application and went to another one without rude mistakes.

Little
United States
3 months using the app
AfterShip replied February 15, 2021

Hello,

Thank you for your feedback.

Our support team is available 24x7. Feel free to reach us if you need any further help.

Regards,
Mukul Saxena

October 25, 2023

this set up process has been very frustrating and it's nice to feel like i'm finally getting help and clear instructions with this app.

Anthem Shop
United States
3 months using the app
AfterShip replied October 26, 2023

Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 19, 2023

Just starting the app but customer service was great!

Curvy and Beautiful Boutique
United States
3 months using the app
AfterShip replied November 21, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 26, 2022

I am still trying it out but good customer service,
ill be back to change it after I see results. thank you!

mwco
United States
2 months using the app
AfterShip replied September 26, 2022

We are glad to know that you are happy with the app and the customer service support.

Thanks for your valuable feedback. Please do let us know an area of improvement if you have any so that we can provide you an excellent services.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Ankush Kumar
Team Automizely

Edited October 10, 2021

It is really good and quick way to go on app, The app is one of the best in Shopify. I would recommend this for you. It is fast and easy way to get your store mobile app in minutes

Balbales
Canada
2 months using the app
AfterShip replied October 10, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can contact us via the live chat and email option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

September 19, 2021

This is too early to provide a review as I am in a setting up stage. Surely will provide a review once started utilizing the app

alancar
India
About 2 months using the app
AfterShip replied September 20, 2021

We are glad to know that you are setting up the app. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

September 8, 2023

helped me get what I needed, would have been 5 stars but, I am in a big rush and took a little long to respond

RESPKT Clothing
United States
About 1 month using the app
AfterShip replied September 9, 2023

Thank you for your valuable feedback.

We understand that timely responses are crucial, and we regret the inconvenience caused by the delay. We assure you that we are taking steps to ensure that this does not happen again. Our team is continuously working towards improving response times and providing better service to our users.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited June 15, 2023

So far I love this extension! It has been very easy adding my shop's products. We will see how it goes when I start selling! I am hoping it is just as seamless and also continues to be FREE!!!! I love free lol.

SASS C. Fur Baby Supply Co.
United States
About 1 month using the app
AfterShip replied June 20, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and you found it easy.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 15, 2021

great help for first time users to transform shopify into mobile apps, and good customer service through chat

SHOPPER HERO
Philippines
About 1 month using the app
AfterShip replied July 19, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Nitish
Team Automizely