Reviews (682)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the syncing of products and orders between Shopify and TikTok Shop, saving them time and streamlining operations. They find it easy to use after a brief learning period and value the responsive customer support provided through live chat and 1:1 video calls. The integration with TikTok Shop has notably expanded their reach and potentially increased sales.

March 14, 2022

I love everything so far. The only thing I do not appreciate is not being able to cancel labels ( get a refund) for labels generated by customers for returns when the customer doesn't return the item.

Zoeticcouture
United States
About 2 years using the app
AfterShip replied March 15, 2022

We are glad to know that you are happy with the app and the customer service support.

Thanks for your valuable feedback. I can see that you are not happy with the fact that you are unable to cancel labels (get a refund) for labels generated by customers for returns when the customer doesn't return the item. I am sorry for the inconvenience.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam
Team Automizely

December 21, 2021

I use this app to bring an increase and awareness to my fashion brand, and I believe it will help with that.

The Daytron D'mur Collection
United States
8 months using the app
AfterShip replied December 21, 2021

Thank you for your valuable feedback.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

Regards,
Riyaz
Automizely Team

July 20, 2021

I have only just started using the app, but it has been fairly easy to navigate. I will check back in once i have had a chance to review it further.

Roaming Sage Shop
United States
5 months using the app
AfterShip replied July 20, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely Team

October 22, 2023

very helpful customer service

The Wrapistry
United Kingdom
4 months using the app
AfterShip replied October 23, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited March 4, 2021

This app has a big problem with checkout - orders are in the abandoned checkout list and nothing is happening. Left this application and went to another one without rude mistakes.

Little
United States
3 months using the app
AfterShip replied February 15, 2021

Hello,

Thank you for your feedback.

Our support team is available 24x7. Feel free to reach us if you need any further help.

Regards,
Mukul Saxena

October 25, 2023

this set up process has been very frustrating and it's nice to feel like i'm finally getting help and clear instructions with this app.

Anthem Shop
United States
3 months using the app
AfterShip replied October 26, 2023

Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 19, 2023

Just starting the app but customer service was great!

Curvy and Beautiful Boutique
United States
3 months using the app
AfterShip replied November 21, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 26, 2022

I am still trying it out but good customer service,
ill be back to change it after I see results. thank you!

mwco
United States
2 months using the app
AfterShip replied September 26, 2022

We are glad to know that you are happy with the app and the customer service support.

Thanks for your valuable feedback. Please do let us know an area of improvement if you have any so that we can provide you an excellent services.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Ankush Kumar
Team Automizely

Edited October 10, 2021

It is really good and quick way to go on app, The app is one of the best in Shopify. I would recommend this for you. It is fast and easy way to get your store mobile app in minutes

Balbales
Canada
2 months using the app
AfterShip replied October 10, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can contact us via the live chat and email option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

September 19, 2021

This is too early to provide a review as I am in a setting up stage. Surely will provide a review once started utilizing the app

alancar
India
About 2 months using the app
AfterShip replied September 20, 2021

We are glad to know that you are setting up the app. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely