Reviews (682)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the syncing of products and orders between Shopify and TikTok Shop, saving them time and streamlining operations. They find it easy to use after a brief learning period and value the responsive customer support provided through live chat and 1:1 video calls. The integration with TikTok Shop has notably expanded their reach and potentially increased sales.

October 23, 2024

I love this app! I don’t know what I would do without it because it has made things so smooth with syncing my products to TikTok. It takes some time to learn and figure everything out but once you do that I think you will love it and find it easy to use. The customer service is amazing, I have never had an issue that they couldn’t solve for me in a matter a minutes. Thank you AfterShip!

Where My Girls At Boutique
United States
6 months using the app
August 9, 2024

I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use.

the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!

Melange Blanc NYC
United States
3 months using the app
September 13, 2024

Prabha was brilliant, very knowledgeable with her work. I had a great experience. Thank you

StirringCo
United Kingdom
3 months using the app
August 13, 2024

Best Customer support we have received,
Prabha was very professional and quick .

RAWDENIM
United Kingdom
8 months using the app
September 13, 2024

Good, everything is automated and good customer service!

Top Gold Shop
Singapore
24 days using the app
Edited September 5, 2024

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

HealthyVine
United States
3 months using the app
AfterShip replied July 26, 2024

Thanks for your valuable feedback. We are pleased to know that you love our app and happy with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 7, 2024

This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!

Pyro Pultz
United States
About 1 month using the app
July 25, 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
United States
24 days using the app
July 11, 2024

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Invicta Kuru
United States
5 months using the app
July 25, 2024

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

My Store
United States
About 1 month using the app