Reviews (690)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate syncing products from Shopify to TikTok Shop, enhancing operational efficiency and potentially boosting sales. It streamlines product syncing and order fulfillment, with a user-friendly interface after initial setup. The customer support is highlighted as responsive and helpful, offering direct assistance and extended free trials to ensure merchant satisfaction before financial commitment.

August 14, 2024

The app needs a few bugs fixed but overall a great tool. I was having issues with my TikTok Shop syncing with Aftership. I deleted Items from my TikTok but the items were still Live via Aftership. This caused issues with product syncing and allowed customer to still purchased items that were removed. Kumar with Aftership took time to help me reset my account and now things are properly synced so ...

Ahadi Essentials
United States
9 months using the app
AfterShip replied August 15, 2024

Thank you for your feedback and for sharing your experience.

We’re glad to hear that Kumar was able to assist you in resolving the syncing issues with your TikTok Shop. We ...

March 6, 2024

This app is great. Every time I need help with something they get back to me quickly and are very professional. The only reason I'm rating as a 4 star is because they offer an essentials package of 100 orders and a pro package of 500 orders. I really think they should offer something in between both of those packages.

Chulada de vida
United States
About 1 year using the app
AfterShip replied March 7, 2024

Thank you for taking the time to share your feedback regarding our app. We truly appreciate your kind words about our prompt and professional support.

We have carefully noted ...

August 5, 2024

It was easy and smooth not as fast but really nice

My Store
United States
3 months using the app
AfterShip replied August 7, 2024

Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected.

We are open to suggestions if ...

May 21, 2024

Customer Service is excellent. It's improving, but still not very intuitive for set up.

Ruthie's Rack
United States
11 months using the app
AfterShip replied May 22, 2024

Thank you for taking the time to provide your feedback. We’re thrilled to hear that you found our customer service to be excellent.

We understand that the setup process can ...

June 10, 2024

confusing at first but we managed to solve the issue

FirelionGC
United States
30 days using the app
AfterShip replied June 12, 2024

We greatly appreciate your feedback, and we're glad to hear that you were able to resolve the issue.

If you are still facing any issues or have any further questions, please ...

Edited June 28, 2021

affidabili e rapidi senza lasciarti senza risposte contentissimo di questa app soprattutto in quanto e Gratis

www.robyshopoutlet
Italy
About 2 years using the app
AfterShip replied June 28, 2021

Grazie per aver condiviso il tuo prezioso feedback.

Siamo aperti a qualsiasi suggerimento. Facci sapere come possiamo rendere la tua esperienza con noi degna di una ...

March 14, 2022

I love everything so far. The only thing I do not appreciate is not being able to cancel labels ( get a refund) for labels generated by customers for returns when the customer doesn't return the item.

Zoeticcouture
United States
About 2 years using the app
AfterShip replied March 15, 2022

We are glad to know that you are happy with the app and the customer service support.

Thanks for your valuable feedback. I can see that you are not happy with the fact that ...

January 23, 2024

Great customer service

Ed's Plant Shop
United States
8 months using the app
AfterShip replied January 24, 2024

Thank you so much for taking the time to share your valuable feedback. We’re delighted to hear that you found our customer service great.

Your feedback is immensely valuable ...

December 21, 2021

I use this app to bring an increase and awareness to my fashion brand, and I believe it will help with that.

The Daytron D'mur Collection
United States
8 months using the app
AfterShip replied December 21, 2021

Thank you for your valuable feedback.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

In case you ...

July 20, 2021

I have only just started using the app, but it has been fairly easy to navigate. I will check back in once i have had a chance to review it further.

Roaming Sage Shop
United States
5 months using the app
AfterShip replied July 20, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely ...