Reviews (679)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automation features that streamline syncing Shopify products to TikTok Shop, expanding reach and customer base efficiently. They praise its user-friendly interface, bulk syncing capabilities, and quick setup. Exceptional customer support, particularly from staff members Kumar, Ayushi, and Karan, is frequently highlighted for their responsiveness and problem-solving skills.

July 23, 2024

jai very good agent, helped solve my problem

My Store
United States
About 2 months using the app
July 11, 2024

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Invicta Kuru
United States
5 months using the app
Edited September 5, 2024

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

HealthyVine
United States
About 1 month using the app
AfterShip replied July 26, 2024

Thanks for your valuable feedback. We are pleased to know that you love our app and happy with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 6, 2024

helped in 10 min he is awesome

My Store
United States
20 days using the app
July 25, 2024

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

My Store
United States
About 1 month using the app
August 20, 2024

Wonderfull , works like a boos!

BeBrig
United States
10 days using the app
June 30, 2024

Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!

Dysel
United States
10 months using the app
September 5, 2024

Quick and effective communication. Resolved the issue.

Bounce Beat
United States
5 days using the app
August 4, 2024

good guy waited for me

IcyFreshFans™
United States
16 days using the app
July 25, 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
United States
24 days using the app